Volunteer Liaison (Board Position)

Unexpected Blooms is a local nonprofit that repurposes donated flowers into beautiful bouquets for people in healthcare and support facilities. We’re looking for a Volunteer Liaison to join our Board of Directors and help us grow! At UB, flowers create smiles—but volunteers make it all happen! As Volunteer Liaison, you’ll help create the welcoming, rewarding volunteer experience that keeps our UB village growing.

Responsibilities include:

• Attends and votes at Board meetings (8x annually)
• Participates in annual (May) Board recruitment process and meetings
• Attends and sets up / take down Board-sponsored volunteer appreciation events (2x annually)
• Manages the overall volunteer program at UB from the time a volunteer fills out the inquiry form to the time they begin volunteering.
• Makes UB a better nonprofit to volunteer with by creating programs to promote activities and interactions with others (i.e., quarterly happy hours)
• Recruit and train Leads to conduct volunteer orientations
• Develop welcome e-mail and orientation package for each new volunteer and ensure supplies are available for Leads to create and / or provide at orientation
• Create / Update volunteer handbook as needed based on process changes and updates
• Examine what we need in the volunteer team and how to gain it
• Manage volunteer feedback and/or funnel through SOP outlined by Board
• Ensure paperwork / Google file updates are completed for each new volunteer with Corresponding Secretary and Orientation Lead
• Update SUG (SignUp Genius) database for inactive volunteers 1-2x annually
• Provide / review monthly stats and report to Executive Director, Operations Team and Board
• Attend Operations Team meetings / conduct orientations periodically to gain insight into how things are going.

Ideal candidate:

• Computer-savvy and familiar with Gmail, SignupGenius, as well as Google Calendar, Meet, and Sheets
• Experience in volunteer recruitment, management, and retention
• Detail-oriented and mission-driven
• Able to commit to regular duties requiring 20-30 hours/month, plus approx. 2.5 hrs/month for meetings or special events

Help us spread joy-one bouquet at a time! Learn more at: https://www.unexpectedblooms.org/volunteer or contact us at info@unexpectedblooms.org.