People Operations Specialist

Join Empowered Futures as a People Operations Specialist, and become a key part of our futuristic and innovative organization dedicated to empowering emerging adults as they transition into adulthood.

At Empowered Futures, we are dedicated to creating confident, emotionally intelligent, and resourceful adults through self-empowerment, business mentorship, and unwavering support, to help them build their capability and reach their full potential.

This volunteer position offers a unique opportunity to utilize your skills and contribute to making a significant impact on individuals' lives. The ideal candidate will play a vital role in shaping the volunteer experience across their lifecycle - from onboarding to engagement, wellbeing, and offboarding. You’ll help ensure that every volunteer feels supported, connected, and valued throughout their time with us.

Responsibilities:

• Coordinate and Execute account creation and set up for new volunteers
• Maintain accurate volunteer records and lifecycle data
• Schedule and facilitate regular check-ins, pulse surveys, and feedback loops
• Support conflict resolution, peer mediation, and emotional wellness initiatives
• Plan and execute volunteer appreciation and recognition programs
• Collaborate with Recruitment and ODC teams to ensure smooth handovers
• Maintain and update internal people policies and documentation
• Monitor volunteer participation and flag disengagements
• Help organize virtual team-building events and HR communications

Qualifications:

• Experience in HR, people management, or volunteer engagement
• Strong interpersonal and communication skills - both verbal and written
• Empathy-driven mindset with a passion for community building
• Organized and proactive - able to track processes and follow up
• Proficiency using or learning tools like Google Workspace & Slack
• Ability to handle confidential information sensitively and professionally
• Willingness to collaborate and contribute ideas in a flexible, volunteer-led environment
• Familiarity with NGO operations is a plus.

Benefits:

• Work closely with HR and leadership teams
• Empowering emerging adults with their growth and development
• Innovating the movement towards mental wellness
• Collaboration with multidisciplinary senior board members
• Growing your professional network
• Room for advancement and growth within the organization

Time Commitment:

• Minimum 8-12 hours/week
• Regular weekly check-in with People Ops Lead
• Monthly Meeting with Board

Join our team and make a meaningful impact on the lives of young adults while shaping a brighter future for mental health and well-being. Together, we can inspire hope and create lasting change. Apply now!

This is a part-time and unpaid volunteer position (8-12 hours a week)

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