Donor Relations Coordinator (Hybrid)

Celebrating One is a nonprofit organization committed to ensuring no high school senior is left behind due to financial hardship. Through initiatives such as No Grad Left Behind – Cap the Gap, senior portrait programs, and graduation support efforts, we serve students and families from low-income households throughout Franklin County.

Position Overview

The Volunteer Donor Relations Coordinator plays a vital role in building, nurturing, organizing, and stewarding relationships with donors, sponsors, and community partners. This individual helps ensure that donors feel valued, informed, and connected to the impact of their contributions.

This is a hybrid volunteer role, requiring both remote work and occasional on-site presence for events, meetings, and donor engagement activities.

The ideal candidate is organized, self-motivated, team-oriented, and passionate about education equity and supporting high school seniors.

Key Responsibilities

Donor Communication & Stewardship

• Draft and send timely donor thank-you emails and letters
• Maintain consistent follow-up communication with donors and sponsors
• Assist in preparing donor impact updates and reports
• Support donor recognition efforts (events, website, social media, printed materials)

Donor Tracking & Allocation

• Maintain organized donor records using Google Drive and shared tracking documents
• Utilize Givebutter donor CRM platform (experience preferred; willingness to learn required)
• Track donor giving history and engagement levels
• Allocate and assign specific donors to appropriate events, fundraisers, and campaigns
• Help segment donors for targeted outreach efforts

Event & Campaign Support

• Coordinate donor communication before and after fundraising events
• Ensure sponsor acknowledgments are completed by event deadlines
• Support donor stewardship efforts tied to specific campaigns

Reporting & Accountability

• Provide weekly written updates on progress, donor activity, and deadlines
• Track campaign milestones and key donor touchpoints
• Present updates during quarterly board meetings (every 3 months)

Team Collaboration

• Work collaboratively with the leadership team and other volunteers
• Participate in planning meetings as needed
• Support team-based fundraising and engagement strategies

Required Skills & Qualifications

• Strong written and verbal communication skills
• Excellent time management and ability to meet deadlines
• Ability to work independently and within a team environment
• Highly organized and detail-oriented
• Proficient in Google Docs, Google Sheets, and Google Drive
• Comfortable learning and using donor CRM systems
• Reliable and responsive

Bonus:

• Experience with Givebutter donor CRM platform

Personal Qualities

We are seeking someone who:

• Is passionate about supporting high school seniors
• Cares deeply about families from low-income households
• Believes in education access and graduation equity
• Values integrity, accountability, and follow-through
• Enjoys relationship-building and meaningful community impact

Commitment Expectations

• 1-year volunteer commitment
• Hybrid availability (remote work + on-site participation for events/meetings)
• Flexible weekly hours determined by volunteer
• Must meet all fundraising and event deadlines
• Weekly progress updates
• Attendance at quarterly board meetings