Pittsburgh International Airport- Volunteers Needed!

Pittsburgh International Airport is seeking compassionate and dedicated volunteers to support our passengers and help ensure a smooth and stress-free travel experience. As an Airport Ambassador, you’ll play an essential role in creating a welcoming and accessible environment for travelers.

Key Responsibilities

• Assist passengers with wayfinding and navigating the terminal.
• Escort first time flyers or passengers with hidden disabilities.
• Provide translation services via an online interpreter or your own language skills.
• Participate in airport tours and other special events.

Skills and Qualifications

• A friendly outgoing personality.
• Tech savvy
• A passion for volunteering and helping your community.
• A customer service background.
• An Aviation Enthusiast.
• Be sensitive to and be respectful of diverse populations.

Requirements

• Online application
• Interview with Customer Experience Leadership
• Virtual Orientation
• In person airport tour
• Background check

Time Commitment

Care Crew volunteers are to work an average of 12 hours per month.

Benefits or being a PIT Ambassador

• Free airport parking while volunteering
• Free Vacation parking after 1 year of service
• Volunteer recognition luncheon
• Discounts at participating concessions

Watch our video to learn more: Day in the Life of a PIT Volunteers