Multimedia Asset Management Volunteer Needed in Midtown Manhattan

Services for the UnderServed (S:US) is a non-profit organization that believes that every New Yorker deserves to know home in NYC. S:US works with communities and individuals in every corner of the city and on Long Island to make sure every New Yorker has the chance to find home. S:US serves tens of thousands of New Yorkers each year facing poverty, homelessness, and life with disabilities. We create pathways to rich and productive lives through high-quality housing, employment, skills-building, treatment, recovery, food security, and eviction prevention services.

Services for the UnderServed is seeking a detail‑oriented and proactive volunteer to support the Marketing Communications department in organizing, cataloging, and archiving our digital media libraries. This volunteer position offers a hands-on opportunity to strengthen the infrastructure behind S:US’ storytelling by ensuring our photo, video, and design assets are well-organized, searchable, and preserved for long-term use.

This position will play a key role in improving internal workflows, enhancing asset accessibility, and supporting the team’s ability to produce timely, mission-driven communications. This volunteer opportunity offers a behind-the-scenes look at how to manage the creative assets that supports visual storytelling. It’s a great fit for someone who enjoys structure, systems, and supporting creative work from the foundation up.

Responsibilities:

The volunteer will work closely with the Marketing Communications team to:

• Audit existing photo, video, and graphic asset libraries across multiple platforms.
• Organize and consolidate media files into a unified, easy-to-navigate structure.
• Apply consistent naming conventions, metadata, and tagging to improve searchability.
• Identify duplicate, outdated, or low-quality assets and flag them for review.
• Assist in creating or updating documentation for media management processes.
• Support the team in preparing curated asset collections for upcoming campaigns or events.

Preferred Skills

• Currently enrolled in or recently graduated from a communications, marketing, digital media, library science, or related program.
• OR has professional experience in communications, marketing, digital media, library science, or related experience
• Strong organizational skills and comfort working with large volumes of digital files.
• Familiarity with digital asset management, cloud storage platforms, or metadata tagging (helpful but not required).
• Interest in marketing operations, content strategy, or media production workflows.
• Ability to work independently, ask thoughtful questions, and maintain attention to detail.

Because volunteers will be working with confidential information, they are required to undergo background checks and fingerprinting. They will be invited to complete a volunteer application and interview before being on boarded. Please contact Volunteer@sus.org if you have any questions.