Executive Assistant to the Chief Brand Officer (Volunteer)

Executive Assistant to the Chief Brand Officer (Volunteer)

PromiseBrands | Executive Support, Brand Operations & Strategic Coordination

Organization: Mentor A Promise (MAP)

Division: PromiseBrands

Location: Remote with NYC-based collaboration as needed

Commitment: Approximately 5–10 hours per week

Type: Volunteer Leadership Support Role

Minimum Commitment: 6-month commitment required

Reports To: Chief Brand Officer

About Mentor A Promise

Mentor A Promise (MAP) is a New York City–based nonprofit organization serving children and youth ages 5–18 experiencing housing instability through mentorship, literacy, social-emotional learning, educational enrichment, workforce development, creative opportunity, advocacy, housing innovation, and community-centered support.

Through storytelling, design, marketing, publishing, merchandise, media, and public engagement, MAP works to build awareness, inspire action, strengthen community, and advance opportunities for children and families.

About PromiseBrands

PromiseBrands is MAP's brand strategy, marketing, creative services, merchandise, publishing operations, digital brand experience, and social enterprise division.

The division is responsible for managing and growing the organization's brands, campaigns, public identity, creative assets, merchandise initiatives, publishing operations, audience engagement, and brand experiences.

PromiseBrands helps transform mission into visibility, engagement, and impact.

Role Overview

The Executive Assistant to the Chief Brand Officer serves as a trusted strategic and administrative partner supporting the Chief Brand Officer in managing priorities, coordinating initiatives, facilitating communication, and strengthening operational effectiveness across PromiseBrands.

This role helps ensure that projects, campaigns, meetings, communications, and strategic initiatives move forward efficiently while supporting the day-to-day operations of one of MAP's most cross-functional divisions.

Working closely with senior directors, creative leaders, marketing teams, designers, content creators, and executive leadership, the Executive Assistant helps maintain alignment, accountability, and momentum across PromiseBrands.

The ideal candidate is highly organized, proactive, detail-oriented, professional, and capable of managing multiple priorities in a collaborative environment.

Key Responsibilities

Executive Support

• Provide direct support to the Chief Brand Officer
• Assist with managing priorities, projects, and action items
• Prepare agendas, meeting materials, and follow-up documentation
• Track strategic initiatives and key deliverables
• Support day-to-day administrative and operational needs

Meeting & Calendar Coordination

• Coordinate meetings, scheduling requests, and leadership calendars
• Assist with divisional planning timelines and project schedules
• Prepare meeting notes, summaries, and action-item trackers
• Support leadership meeting preparation and follow-up
• Help ensure accountability across divisional priorities

Project & Initiative Management

• Track progress on campaigns, brand initiatives, and strategic projects
• Support implementation of divisional priorities
• Maintain project documentation and organizational records
• Monitor deadlines and deliverables
• Assist with coordination across multiple teams and initiatives

Communication & Coordination

• Support communication between the Chief Brand Officer and divisional teams
• Draft internal communications, updates, and follow-up messages
• Facilitate information sharing across PromiseBrands
• Ensure timely follow-up on key requests and organizational priorities
• Strengthen collaboration across teams

Administrative & Operational Support

• Maintain organized records, files, and documentation
• Assist with reports, presentations, and planning materials
• Support operational and administrative activities across the division
• Help improve workflows, systems, and organizational processes
• Contribute to divisional effectiveness and efficiency

Cross-Divisional Collaboration

• Coordinate with teams across MAP as needed
• Support organization-wide campaigns and initiatives
• Assist with executive communications and special projects
• Strengthen collaboration between PromiseBrands and other divisions

Preferred Qualifications

• Experience in executive support, administration, project coordination, operations, marketing, communications, nonprofit management, or related fields
• Strong organizational and time-management skills
• Excellent written and verbal communication abilities
• Ability to manage multiple priorities and deadlines
• Strong attention to detail and professionalism
• Proficiency with Google Workspace and virtual collaboration tools
• Passion for branding, communications, marketing, and nonprofit impact

Why This Role Matters

Strong brands require strong leadership.

Strong leadership requires strong support.

The Executive Assistant helps create the coordination, organization, and operational effectiveness that allows PromiseBrands to focus on storytelling, engagement, growth, and impact.

This role plays a critical part in helping the division execute its mission while supporting children and families experiencing housing instability.

Success Measures

• Effective management of divisional priorities and follow-up
• Timely completion of assigned projects and action items
• Strong communication and coordination across teams
• Organizational effectiveness and administrative excellence
• Support of divisional goals and strategic initiatives
• Positive collaboration with leadership and stakeholders

Leadership Participation

The Executive Assistant is expected to:

• Attend relevant PromiseBrands meetings
• Participate in weekly check-ins with the Chief Brand Officer
• Support leadership coordination and project tracking
• Maintain consistent communication regarding priorities and progress

Volunteer Expectations

• Approximately 5–10 hours per week
• Minimum 6-month commitment required
• Maintain timely and professional communication
• Collaborate through MAP systems and communication platforms
• Support MAP's safeguarding standards, mission, and organizational values
• Demonstrate professionalism, discretion, and accountability

What You'll Gain

• Experience supporting executive leadership within a growing nonprofit organization
• Exposure to branding, marketing, communications, publishing, and social enterprise operations
• Collaboration with senior leaders and cross-functional teams
• Professional references and letters of recommendation
• Meaningful impact supporting children and families experiencing housing instability

How to Apply

Interested candidates should apply directly through Idealist and include their resume and cover letter.

Please highlight experience involving executive support, administration, project management, operations, marketing, communications, nonprofit leadership, or related fields.

Help strengthen the leadership, coordination, and impact of PromiseBrands as we build awareness, engagement, and opportunity through Mentor A Promise.

Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.