Student Loan Advocate Attorney, Public Protection & Advocacy Bureau, Insurance & Financial Services Division

The Attorney General’s Office is seeking to hire a Student Loan Advocate Attorney to work in the Attorney General’s Insurance & Financial Services Division.  The Division provides consumer assistance and enforces laws regarding insurance, investment, and lending issues, and has a focus on post-secondary educational debt, including student loan servicing and debt collection.

Primary Duties:  Student Loan Advocate Attorneys engage in consumer advocacy, legal research, and investigation regarding consumer financial services issues, with a special focus on student loan and debt, in addition to other lending, insurance, and investment matters.  The Attorneys assist consumers in navigating federal student loan repayment and debt relief opportunities, mediate consumer complaints, work on student loan and other financial services policy issues, participate in outreach and education initiatives, and help more experienced Assistant Attorneys General with the investigation/litigation of consumer protection matters, legal research, and the implementation of settlements.

Position Requirements:  JD from an accredited law school.  Applicants with a strong work ethic who are motivated to work in the public interest are encouraged to apply.  Applicants must be highly motivated, intellectually curious, and able to quickly learn new and complicated subject areas.  Attentiveness to detail is a must.  Familiarity with financial products, student loans, or the Massachusetts Consumer Protection Act is helpful.  Proficiency in Microsoft Excel is required.  Applicants must be comfortable working autonomously, but also as part of a team.  The successful candidate will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful, diverse, equitable, and inclusive work environment. 

Position Type:  Full-Time/Non-Exempt

Salary:  $70,000 

Application Process:  To apply for this position, visit the AGO website’s jobs portal at www.mass.gov/ago/employment to register and create a profile, upload your cover letter and resume, and submit an application.  Candidates may only apply directly using the AGO’s online Employment and Recruitment jobs portal.  

Qualified individuals with disabilities are encouraged to apply.  We will gladly assist applicants in need of an accommodation.  For assistance, contact the Human Resources Division at (617) 963-2041.  

Inquiries regarding position & status may be made to:  

Gia Kim, Managing Administrative Assistant

Insurance & Financial Services Division

(617) 963-2390

The Attorney General’s Office is an Equal Opportunity Employer.  As the representative of the Commonwealth and its residents, the Attorney General’s Office strives to ensure that those working in our office reflect the diversity of the communities we serve.  The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.