LMHC/LCSW Program Manager of Mental Health Services

LMHC/LCSW Program Manager of Mental Health Services 

Salary: $75,000

Job Description

           The Center for Independence of the Disabled in New York (CIDNY) is the leading organization serving and representing people with disabilities in New York City. CIDNY's mission is the removal of barriers to the full integration of people with disabilities. CIDNY helps people with disabilities gain the skills and services they need to live independently in the community. CIDNY advocates for fair and effective policies that improve the quality of life for people with disabilities.

Position Summary: CIDNY seeks a highly effective Program Manager of Mental Health Services to assist in managing programs and service delivery to consumers with mental health disabilities served by CIDNY. The Program Manager of Mental Health Services must have at least four years of mental health experience, supervision of personnel, and a proven record of operating a helpline that addresses the crisis needs of people with mental health issues. The Program Manager of Mental Health Services will report to the Director of mental Health Services. The Program Manager of Mental Health Services will coordinate the essential business activities of the mental health program for consumers served by CIDNY. The ideal candidate will be someone who can passionately support our mission of advancing the lives of people with disabilities and understands that mind and body wellness is an imperative relationship that must be maintained in tandem. 

Responsibilities:

• In conjunction with the Director of Mental Health Services, assist in establishing a successful mental health department for CIDNY.

• Develop, design, and implement mental health services for consumers served by CIDNY.

• Develop and implement a suicide/helpline to address crisis mental health issues for people with disabilities.

• Assist and supervise the training of mental health professionals to work with the suicide/helpline.

• Know the legislation that affects the mental health needs of people with disabilities.

• Establish a working and effective relationship with state and local community partners addressing the needs of people with mental health disabilities.

• Prepare the application and training materials for the mental health disability literacy programs in conjunction with the Executive Director.

• Teach multicultural disability competency courses to licensed mental health providers.

• Track all registration forms for the multicultural disability competency courses on CIDNY’s website.

• Provide individual and group counseling to program clients.

• Document all individual and group sessions in a HIPP-compliant database.

• Knowledge and ability to use effective therapeutic treatments for mental health disorders.

• Develop a system to track mental health rates for people with disabilities living in New York City.

• Assist the Director of Mental Health Services in coordinating organizational procedures for optimized efficiency and productivity for this newly formed department.

• Hire and supervise staff for this newly formed department.

• Support the staff performance evaluation process and make sure the process clearly assesses performance relative to organization-wide key performance indicators and program goals.

• Meet weekly with the Director of Mental Health Services for supervision.

• Participate in all staff meetings.

• Submit monthly reports to supervisor and funding source.

• Collaborate with the Executive Director, Director of Mental Health Services, and Manager of Development and Fund Raising (External Consultant) to identify foundation funding opportunities and the preparation of grant proposals to fund this newly formed department.

• Work with the Executive Director, Director of Mental Health Services, and Contract Manager to ensure grant and contract compliance and timely reporting of project activities and outcomes.

• Prepare accurate reports on a timely basis.

• Use CIDNY's database (Cilsfirst) to document all departmental goals and objectives.

• Complete other assigned tasks requested by the Executive Director of CIDNY and the Director of Mental Health Services.

Qualifications 

Required Knowledge and Skills:

Must possess a fierce dedication to the civil rights of individuals with disabilities. Must have excellent communication skills as there is frequent communication between state and local government officials, legislatures, advocacy groups, the community, and other organizations committed to full Civil Rights, Integration, and Individual Rights of individuals with disabilities. Superb writing skills are necessary for this reason as well. Great public speaking skills are critical. Must be organized and good at multitasking. A good understanding of policy-making procedures and can read and understand government writings. American Sign Language or Spanish a strong plus, but not required. Computer literacy is necessary for the office functions of this position. Some travel may be needed; CIDNY will pay all expenses. Cell phone and text pager knowledge are required.

Education and Experience:

• Master's degree required in psychology, mental health counseling, social work, or a related field.  

• Must have a New York State mental health license. License to practice in the state of New York can be in psychology, mental health counseling, or social work.

• Must be able to obtain reimbursement on all insurance panels.

• Four + years of experience in a supervisory role and requiring strong knowledge of mental health evidence-based practice for people with disabilities.

• Experience with the principles regarding peer support for mental health issues for people with disabilities.

• Demonstrated experience organizing and directing a program team.

The ideal candidate has the following:

• Exceptional poise, confidence, and diplomacy when interacting with key stakeholders.

• Ability to build solid relationships and work with people at all levels within and outside the organization.

• Knowledge and proven ability to assist people with disabilities with mental health issues.

• Ability to manage multiple responsibilities in a challenging environment while meeting deadlines and goals.

• Exceptional strategic and critical thinking skills as well as diligence.

• Sound judgment and decision-making skills, eager to take the initiative, and an adaptive learner.

• Must possess multicultural competence and skills.

• Excellent oral and written communication skills.

• Must be highly attentive to detail, organized, and highly initiative taking, with the ability to prioritize tasks and work efficiently and independently.

• Demonstrated ability to complete activities/projects in a timely manner, on or before scheduled deadlines, with minimal errors.

• Strong people skills.

• Proficiency in Microsoft Office suite and other standard business technology.

• The position requires a strong commitment to CIDNY's mission.

Position Specifics:

• Location: CIDNY's Manhattan Office 1010 Avenue of the Americas, Suite 301, NY, NY 10018, on the corner of Sixth Avenue and 38th Street.

• Salary: $75,000 annually.

• Shift: (must be flexible) 9:30 am till 5:30 pm.

• Monday – Friday.

• Hybrid Schedule (Two days per week must be client-facing and one day per week conducting outreach activities in the community).

• Benefits available: Medical, paid time off, Sick pay, Paid holidays, Dental, Life insurance, Vision, and 403B plan.

We conform to all laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply to all our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

MUST PROVIDE PROOF OF COVID-19 VACCINATION AND BOOSTER.

How to Apply:

To apply, please send your resume and cover letter to Makenzi Cooley, Executive Assistant. Do not send resumes by fax. Please use the job title as email header. NO PHONE CALLS PLEASE.

To apply, please send your resume and cover letter to Makenzi Cooley, Executive Assistant at mcooley@cidny.org. Do not send resumes by fax. Please use the job title as email header. NO PHONE CALLS PLEASE.