Program Manager, Postsecondary Success

SUMMARY

UnidosUS seeks a Program Manager, Postsecondary Success to manage partnerships between UnidosUS and its postsecondary Affiliate sites and partners in efforts including programmatic implementation, deepening sector relationships, and supporting an innovative vision to broaden the reach of the UnidosUS postsecondary portfolio.

UnidosUS Education aims to close the educational opportunity gap for Latino students, leading to increased achievement rates and significantly more students on the pathway to sustaining jobs and careers. We do this by influencing systems to provide high-quality, culturally, and linguistically affirming educational opportunities at key milestones within a student’s experience.

The position is hybrid and will be based in Washington, DC or Los Angeles, CA.

Salary: $72,329 - $85,553 (salary differentials may apply outside of the Washington DC area.)

Essential Functions

Program Development and Implementation

• Set programmatic goals that align to UnidosUS’s strategic goals by leveraging the organization’s competitive advantage in the postsecondary arena.
• Implement and case manage a national portfolio of postsecondary success programs.
• Collaborate with other members of UnidosUS Education team in providing guidance and technical assistance to program sites to strengthen program models, delivery, and outcomes.
• Support and develop postsecondary curricula around strategic priorities including, but not limited to, culturally affirming postsecondary retention and completion strategies and diversified postsecondary and career pathways.
• Develop, plan, and deliver effective training sessions to assist Affiliate sites and partners in launching and successfully implementing postsecondary programs at program sites.

Data Management and Evaluation

• Work with UnidosUS staff, program Affiliates, partners, and evaluators to conduct formal program evaluation.
• Collaborate with other members of UnidosUS Education team to identify data points, propose and create materials to define Knowledge Performance Indicators (KPIs), and disseminate practices and research to a national community of practice.
• Evaluate current data to support program development.

External Relations

• Prepare written internal and external reports, updates, materials, and other necessary communications.
• Serve as a representative of the organization in various settings both internally and externally. This includes work to coordinate, develop, and participate in education forums that raise the visibility of UnidosUS in the education arena, including conferences, membership on relevant advisory committees, and publishing materials.
• Support dissemination of postsecondary success programs information, announcements, materials, and tools.
• Provide support in resource development and funding activities, including contributing to the preparation of funder proposals and reports.

Qualifications & Requirements 

Education and Experience 

• Minimum of 5 years of experience in education-related field.
• Experience working with postsecondary students and in program development.
• Experience working with people of diverse racial, ethnic, and socioeconomic backgrounds.
• Demonstrated experience with and knowledge of the Latino community.

Desired Qualifications

• Bachelor’s or Master’s degree in education, counseling, special education, or a related field.
• Experience working in a community-based organization or national nonprofit intermediary.
• Familiarity with the U.S. Latino community and Latino nonprofit organizations.
• Fluency in Spanish.

Skills and Abilities 

• Steadfast commitment to UnidosUS mission, vision, and values Excellence, Accountability, Respeto.
• Commitment to U.S. Latino community, Latino non-profit organizations, and the Latino market.
• Strong organizational skills with a high-level of attention to detail and ability to support multiple staff and projects.
• Ability to read and synthesize policy analysis and advocacy materials quickly and summarize key ideas or talking points for diverse audiences.
• Self-starter, able to work independently, team player and creative thinker.
• Outstanding written, verbal, and interpersonal communication skills
• Strong public speaking and training skills
• Sense of humor and ability to work in fast-paced environment.
• Ability to work independently and as a member of various teams and committees.
• Advanced proficiency with Microsoft Office Suite more specifically, Office 365
• Acute attention to detail.

Competencies 

• Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. 
• Project Management--Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. 
• Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. 
• Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Innovation--Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. 

Physical Demands and Work Environment: 

• Accurately complete detailed forms and reports.
• Coordinate multiple tasks simultaneously.
• Perform some repetitive motion activities.
• Sit for long periods of time.
• Frequently required to stand.
• Frequently required to walk.
• Frequently required to sit.
• Frequently required to utilize hand and finger dexterity.
• Frequently/Continually required to talk or hear.
• Occasionally required to lift/push light weights up to 25 pounds.
• Specific vision abilities required for this job include [close vision, distance vision, peripheral, depth, and ability to adjust or focus]
• Utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
• The noise level in the work environment usually is quiet to moderately loud.

COVID-19 Considerations: 

• All employees are required to be fully vaccinated against COVID - 19. 

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ABOUT US

UnidosUS, previously known as NCLR (National Council of La Raza), is the nation’s largest Hispanic civil rights and advocacy organization. Through its unique combination of expert research, advocacy, programs, and an Affiliate Network of nearly 300 community-based organizations across the United States and Puerto Rico, UnidosUS simultaneously challenges the social, economic, and political barriers that affect Latinos at the national and local levels. For more than 50 years, UnidosUS has united communities and different groups seeking common ground through collaboration, and that share a desire to make our community stronger. For more information on UnidosUS, visit www.unidosus.org or follow us on Facebook, Instagram, and Twitter.

Employment with UnidosUS is contingent upon the successful completion of a background screen.

EQUAL OPPORTUNITY EMPLOYER. All qualified applicants will receive consideration without regard to race, color, national origin, marital status, religion, gender, age, disability, sexual orientation, gender identity or expression, personal appearance, family responsibilities, political affiliation, or enrollment in a college, university, technical school, or adult education.