Assistant Manager - Facilities Maintenance

Reports to: Manager, Facilities Maintenance

Department: Facilities Maintenance-Custodial Services

Status: Full time, Exempt

Role Profile: M1

About

Central Park and the Central Park Conservancy

Central Park is one of the most famous and beloved urban public spaces in the world.

Designed by Frederick Law Olmsted and Calvert Vaux in 1857, the 843-acre park

was the first purpose-built public park in the country and is a National

Historic Landmark. The Central Park Conservancy, a private not-for-profit

organization, was founded in 1980 to rescue the Park which had fallen into

serious disrepair. Since that time, the Conservancy has overseen the investment

of approximately $1 billion in the restoration of the Park, and now hosts over

40 million visitors a year.

The Conservancy’s mission is to preserve and celebrate Central Park as a sanctuary

from urban life. The City of New York has formally entrusted the care of the

Park to the Conservancy which is responsible for every aspect of its care,

including landscape maintenance, capital improvements, and the visitor

experience. Committed to sharing the best practices in urban park management,

the Conservancy also serves as a resource for other NYC parks and for

public-private partnerships around the world. The Conservancy employs roughly 400

people and has an operating budget of $100 million.  

The Position:

Working under the general supervision of the Manager, the Assistant

Manager is responsible for the supervision of the cleaning and maintenance of

public bathrooms, visitor centers, and staff areas.  The Assistant Manager is part of a leadership

team responsible for training, monitoring performance, and building

accountability.  The Assistant Manager is

expected to work across departments and with other staff to collaborate and

support parkwide events and operations.  The

Assistant Manager schedule is determined by the needs of the department, which

operates 7 days a week, 365 days of the year.

Essential Duties:

Supervisory Responsibilities

• Responsible for onboarding new staff, leading staff trainings in customer service, safety, cleaning

standards, advanced floor cleaning, and pressure washing.

• Responsible for supervising staff and the organization of work and vehicle schedules to

meet daily and weekly workloads and projects for cleaning and maintenance of public

restrooms, staff areas, and visitor centers.

• Responsible for waste management in all facilities and correct collection of refuse and

recycling and transport to appropriate locations by facilities staff

• Perform regular facility inspections to document conditions and assign

maintenance and repair tasks through a computer-based work order system

• Monitor productivity, compliance, and status of work assignments and take appropriate action with staff in a

uniform manner to build staff accountability

• Provide regular feedback to staff using

established performance standards to support their professional development

within the organization

• Participate in and lead staff meetings and trainings to share information, review safety procedures, and promote

team building

• Collaborate with the manager in the hiring, performance reviews and discipline of staff and

make recommendations for improvements

• Perform the duties of manager when they are absent

Collaboration

• Coordinate with other departments within CPC on responding to emergencies, supporting events,

and general Park use

• Collaborate with other Assistant Managers in Park Maintenance, Technical Services, Landscape

Management and other departments within Park Operations to achieve set work

plan goals.

• Report malfunctioning fixtures, safety hazards, quality of life issues through

computer based work order system 

• Interact with Park patrons in a professional manner and respond to staff needing support

with interactions or emergencies

• Be able identify and adapt to changing priorities 

Program Management

• Perform and utilize inspections to plan and execute an

annual facilities maintenance  plan and schedule accordingly

• Use computer-based management systems

for generating work orders, asset and vehicle management, purchasing, monitoring

inventory and expenses, scheduling, and timekeeping

• Maintain inventory and ensure proper care/storage of all tools, carts, equipment, and supplies

to support the facility maintenance functions

• Use computer-based management systems for budget control, scheduling, timekeeping

and inspections.

• Respond quickly to emergency situations including but not limited to storms and snow events
• The Assistant Manager may be called upon to remove litter, clean facilities, remove

snow and perform other related tasks as needed and/or required

Minimum Requirements

·         Minimum of 6 years of increasingly responsible experience in maintenance work in the

field of executive housekeeping, facilities or custodial management including a

minimum of 6 years in the management and/or supervision of others; or

·        Education and/or experience equivalent to “1” above. However, all candidates must possess

the 6 years of management and supervision of others

·        Valid Drivers’ License that must be maintained for duration of employment

·        Possess a fundamental understanding and knowledge of park or campus operations or custodial/facility

management using modern practices; experience in urban parks is desirable.

Abilities Required

·        Ability to provide both oral and written communication that is easily understood and

direct in its content

·        Ability to engage in critical thinking skills that allow for prioritizing issues,

coordinating multiple projects and problem solve

·        Knowledge of computer equipment and Microsoft Office applications

·        Ability to work flexible hours, including weekends and holidays as needed

·        Ability to lift 50 lbs. and perform heavy physical labor on a daily basis in all

weather conditions

Salary range: $89K-112K (based on level of experience)

Note:  This is an on-site position.

DIVERSITY, EQUITY & INCLUSION

The Central Park Conservancy’s work is guided by the belief that Central Park, and

all public parks, must be managed and actively protected as an inclusive and

democratic space for all.

Working closely with our New York City partners, we will always strive towards creating

and sustaining a sense of belonging for all visitors and advocating for

equitable and accessible public use of the Park.

In service of this belief, we are committed to fostering a workforce and

organizational culture that is as diverse as Central Park itself and the

dynamic city it serves.

Safety Requirements

Establishment and maintenance of a safe work environment is the shared responsibility of this

organization and employees at every level. The Conservancy will make every

effort to assure a safe environment and be in compliance with federal, state,

and local safety regulations.  Employees are expected to obey safety rules

and to exercise caution in all their work activities.  Accordingly,

employees should be aware of any hazards, which could cause an injury or

accident (e.g., spills, obstacles in walkways, etc.).  If an employee

discovers a potential dangerous condition, he/she should alert other employees

and notify his/her supervisor immediately.

Disclaimer

The above statements are intended to describe the general nature and level of work

being performed by people assigned to this classification.  They are not to be construed as an exhaustive

list of all responsibilities, duties, and skills required of personnel so

classified.  All personnel may be

required to perform duties outside of their normal responsibilities from time

to time, as needed