ROLE AND RESPONSIBILITIES
The duties listed below are intended as examples of the types of work that may be performed by a Youth Case Manager but are not all necessarily performed and do not include all specific functions and responsibilities that the Youth Case Manager may be expected to perform.
· Provide in-depth, wrap-around case management services to a caseload of youth in placement
and the community, referred through Youth Rehabilitative Services.
· Perform needs assessment with each youth, create individual reentry plans, and conduct
individual case management sessions with youth at intake and regular intervals while
cases remain active.
· Coordinate services and actively place youth at relevant job training programs, housing
sites/programs, employment sites/programs, and social service, substance abuse, and mental
health treatment programs.
· Assist in youth’s resource utilization by accompanying or transporting them to off-site programs, job sites, and social service providers.
· Provide frequent follow-up contact and support via phone, and office visits, and home, school,
or community locations.
· Conduct Cognitive Behavioral Therapy sessions in a group and 1-1 setting; Assist youth with
building skills to manage daily stressors, improve impulse control, and reduce negative
behaviors.
· Collaborate with YRS treatment teams and families to support individual reentry plans; attend
monthly treatment meetings, aftercare planning; and transition circle meetings.
· Assess and report on client progress and participation at regular intervals; Track and update
client information using the agency’s database program; complete case notes and maintain
regular contact with YRS regarding youth progress.
· Accept and perform other work as assigned.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
· Understands and supports the Delaware Center for Justice and Restorative Justice Philosophy
and mission.
· Significant knowledge and experience related to justice-involved people, the social forces and
systems impacting them, and the resources available to them required.
· Bachelor’s Degree in human services, social work, or a related field is also required. Master’s
degree preferred.
· Experience in motivational interviewing, strengths-based case management, and Cognitive
Behavioral practices are also preferred.
· Background checks and clearances required as per program contract(s).
· Basic computer skills, including but not limited to the use of Microsoft Office, as well as
Zoom/Skype and other distance meeting resources.
· Ability to multitask and work both independently and with supervision, on-site and remotely.
· Embrace an understanding of justice involvement that acknowledges the impact of institutional
racism and the systemic oppression of BIPOC, women, and LGBTQ+ people; must share the
belief that people can change in positive ways.
· Must embrace teamwork, have a strong work ethic, and be a self-starter with a positive attitude,
with a good sense of humor.
· Flexible schedule; evening and some weekend hours required.
· Ability to multi-task and effectively manage work at different sites (in-office and off-site)
· Must have a valid Delaware Driver’s License; Use of personal vehicle required.
· Strong team building, organizing, writing, and other communication skills are essential
ROLE AND RESPONSIBILITIES
The duties listed below are intended as examples of the types of work that may be performed by a Youth Case Manager but are not all necessarily performed and do not include all specific functions and…