Manager of Development Systems

The NAACP Legal Defense & Educational Fund, Inc. (LDF) is the country’s first and foremost civil and human rights law organization. Founded in 1940 under the leadership of Thurgood Marshall, who subsequently became the first Black U.S. Supreme Court Justice, LDF was launched at a time when the nation’s aspirations for equality and due process of law were stifled by widespread state-sponsored racial inequality. From that era to the present, LDF’s mission has been transformative — to achieve racial justice, equality, and an inclusive society.

LDF’s litigation, public policy advocacy and public education programs in the substantive areas of criminal justice, economic justice, education, and political participation seek to ensure the fundamental and basic human rights of all people to quality education, economic opportunity, the right to vote and fully participate in democracy, and the right to a fair and just judicial system. LDF continues to make an impact in the area of public service and was recognized by Fast Company as one of its 2023 Brands That Matter under its public service category.

LDF’s Development Department is headquartered in New York City and oversees all fundraising efforts to support LDF’s ongoing programs and operations.  As LDF continues to expand its reach, and has strategic plans to continue to grow, the Development department seeks to add a driven Manager of Development Systems to the team.

The Manager of Development Systems will be charged with overseeing the Department’s systems administration, data management, analysis, and reporting needs. Reporting to the Director of Development Operations, the successful candidate will operate in alignment with LDF’s mission and possesses sound judgment with commitment to basic fundraising ethics and strong confidentiality principles.

Reports to: Director of Development Operations

FLSA Status: Exempt

As of March 7, 2022, LDF transitioned to a hybrid work environment. Any candidate selected for this position should be prepared to work in the office location assigned at least two days per week.

Responsibilities:

• Serve as the technical leader for all LDF’s fundraising systems and functionality, providing training and support to multiple internal and external end users on best practices across the organization.
• In partnership with the Director of Development Operations and the Director of Prospect Development and Analytics, ensure that proper policies and protocols are in place for effective prospect management
• Liaise with volunteers, vendors, and internal stakeholders on LDF’s gift giving processing and record maintenance policies following industry best practices and standards
• Gather and analyze fundraising reports needed in key decision making by leadership
• Oversee list management and data segmentation for Direct Marketing initiatives
• Support LDF’s fundraising reporting needs and develop general analysis, including reports, dashboards, and data visualizations to monitor key metrics and inform leadership’s decision-making.
• Manage system configuration and work along aside IT on the creation of new codes in RE NXT to ensure a cohesive data structure
• Stay up to date on data protection guidelines and internal data management procedures
• Perform system maintenance on an ongoing basis
• Other duties as assigned.

Qualifications:

• Bachelor’s degree required.
• 5-7 years’ experience with development/fundraising CRM systems, with at least 2 years of experience with Blackbaud Raiser’s Edge NXT.
• A thorough understanding of database management systems, specifically Blackbaud Raiser’s Edge NXT, Every Action and Omatic Software; gift processing and donor relations best practices; database structure, analysis and design, and data security measures.
• Experience analyzing, designing, and documenting business processes and systems.
• Excellent interpersonal communication skills. Convey complex information to others and take steps to ensure understanding. Share information in a clear and concise manner. Tailors communication to different audiences.
• Strong managerial and leadership skills, as well as the ability to work with and motivate other development professionals and volunteers.
• Creative problem solver and strategic and organized thinker.
• Strong organizational and project management skills with attention to detail.
• Excellent time management skills to handle a variety of assignments simultaneously under a variety of deadlines and other constraints; effectively prioritize and execute tasks in a high-pressure environment.
• Ability to understand and interpret instruction to work effectively and efficiently independently and within a team environment with minimal supervision.
• Commitment to the racial justice mission of LDF.
• Commitment to work collaboratively and respectfully toward resolving obstacles.
• Advanced proficiency in Microsoft Office Suite programs with emphasis on Word and Excel;

The salary range:  $100,000 - $110,000. Salary is commensurate with experience and qualifications.

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The NAACP Legal Defense and Educational Fund, Inc. is proud to be an Equal Opportunity Employer. We are committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law.

LDF offers a rich platform of benefits including medical (Empire), dental (Cigna), vision (NVA), flexible spending accounts (Flex Facts), transit/commuter plan, life insurance, AD&D, voluntary life & AD&D (UNUM), AFLAC, Employee Assistance Plan, and Health Advocate. As well as the many healthcare benefits, LDF offers a 403b plan with employer match, and a robust vacation, sick, and personal time program to ensure employees have a healthy work-life balance.