Receptionist

Make the Road New York (MRNY) builds the power of immigrant and working-class communities to achieve dignity and justice through organizing, policy innovation, transformative education, and survival services. Make the Road New York operates community centers in Bushwick, Brooklyn; Jackson Heights, Queens; Port Richmond, Staten Island; Brentwood, Long Island and White Plains, Westchester County. With a membership of 27,000, MRNY tackles the critical issues facing our communities, including workplace justice, tenants’ rights, immigrant rights and civil rights, TGNCIQ justice, public education, health care access, and immigration reform. (TGNCIQ = transgender, gender non-conforming, intersex and queer).  MRNY is a newly unionized workplace, currently negotiating its first Collective Bargaining Agreement.

MRNY is a multi-service organization.  Our member-led organizing committees -- which work on the issues named above -- implement strategies to combat shared problems, and develop leadership and the capacity for civic participation. We also provide an array of high-quality bilingual services: We offer English for Speakers of Other Languages (ESOL), Spanish-language literacy, computer literacy, citizenship preparation, and in-school and after-school youth programs. We have a robust legal program that offers direct representation across a spectrum of practice areas, including employment law, immigration law, housing and benefits, and TGNCIQ civil rights; we also take on impact litigation as a strategy for achieving broad change. Our health program offers facilitated enrollment into health insurance programs and SNAP benefits, a community health worker home visit program, nutrition education and emergency food pantries, health care navigation, and more."

The Admin Department is responsible for maintaining day to day administrative services in order to help the organization run smoothly. Generally, the Admin Department provides essential administrative support for the whole organization, including keeping and processing files and documents, assisting HR affairs, dealing with meetings, checking attendance, and much more.

Current Opening:

Make the Road New York (MRNY), seeks a highly motivated, organized, dedicated PART-TIME RECEPTIONIST(20 HOURS PER WEEK) with ability to multitask. This position will be scheduled mainly for afternoon/night shifts. Candidates must be bilingual in English and Spanish, possess computer and administrative skills. Looking for an energetic individual who likes to work as a team player and acts as the face of our facility and greets visitors at the front desk. This position will work closely with our Queens Office Manager. The candidate must be a patient and caring professional. Reliability, professionalism and confidentiality are crucial to this role. This position will join our Admin Team to support various events and other administrative tasks that may arise.

Key Responsibilities but not limited to:

• Administrative tasks as assigned 
• Answering phones & emails 
• Receiving guests and promoting a welcoming and relaxed environment 
• Data entry in a timely fashion with attention to detail 
• Processing membership dues payments 
• Photocopying and Mail distribution 
• Opening and/or closing the office 
• Updating bulletin boards
• Assisting with special events 
• Organization and general maintenance of the office and office supplies
• Help maintain and keep track of all Admin/IT equipment and materials/supplies

Requirements:

• Eligible to work in the U.S
• Required to be fully vaccinated with an FDA approved COVID-19 vaccine prior first day of employment.
• Have experience working in a multi-cultural and multi-ethnic work environment
• Committed to Make the Road New York’s mission
• Must be bilingual English/Spanish
• Must have at least 2 years previous experience working in an office setting or strong background in customer service

Job Competencies:

• Have strong writing, speaking English skills 
• Have strong Computer Skills 
• Work well under pressure 
• Be a fast learner and a people person 
• Must be flexible with scheduling
• Good interpersonal/communication skills

Salary and Benefits:

MRNY offers an excellent benefit package including health insurance, 401K, and generous paid vacation, sick, personal days. The hourly rate for this position is $18.72.

How to Apply:

Please attach cover letter/resume and submit all documents to the Make the Road New York career center.

Make the Road believes that social change is best achieved through grassroots community-based organizing that flows directly from and engages the community demanding the change. As a membership-based organization, we are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, criminal history, or Veteran status. We strongly encourage those from historically excluded groups to apply.