Operations Manager & Board Clerk

About CalCCA 

The California Community Choice Association (CalCCA) is a non-profit trade association representing Community Choice Aggregators (CCAs). CalCCA’s mission is to create a legislative and regulatory environment that supports the development and long-term sustainability of locally run Community Choice Aggregation (CCA) electricity providers in California. We serve our members and strengthen our collective voice through education, technical guidance, and regulatory and legislative advocacy.

History 

CalCCA was launched in 2016 by the first six Community Choice Aggregators (CCAs) in California: CleanPowerSF, Lancaster Choice Energy, MCE, Peninsula Clean Energy, Silicon Valley Clean Energy, and Sonoma Clean Power. Today, our membership includes 24 CCAs operating in California as well as several emerging CCA communities. Our members are successfully and reliably serving upwards of 14 million customers in more than 200 towns, cities, and counties in California – and those numbers are set to grow as more communities move ahead with CCA programs. 

The Position

The Operations Manager works under the general direction of the Director of Operations and may receive direction from other members of the Operations Team. The Operations Manager works in direct support of CalCCA’s internal processes to ensure the organization runs smoothly and all staff are positioned to thrive. The role has a wide range of high-level responsibilities related to project management, finances, board management, IT and administrative duties. This position assumes a high level of responsibility and works collaboratively with CalCCA staff, Board, members, partners, and consultants to provide essential coordination support to the overall operations and success of the agency. Therefore, the candidate must demonstrate patience, tact, courtesy, sound decision-making, and operate with confidentiality and discretion.

Core Duties:

Board Clerk Duties:

o Support the CEO through management of the Board of Directors and Executive Committee activities, including meeting coordination, preparation of materials, preparation of meeting minutes, and direct communication with Board members. 

o As directed, serve as point of contact for Board member logistical inquiries; maintain up-to-date Board member guide, including contact information and committee membership; maintain up-to-date calendar of meetings in Outlook; maintain compliance filings; support CalCCA staff in onboarding of new Board members and CCA staff. 

IT Management: 

o Management and maintenance of essential IT infrastructure, including operating systems, security tools, applications, document storage, email systems, software, and hardware.

o Support the training of employees in software and hardware; troubleshoot issues and provide technical support when needed. 

General Operations Support and Project Management:

o Support and monitor the day-to-day running of business to ensure smooth progress, including support of IT and financial management processes. 

o Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements.

o Support relationships/agreements with external partners/vendors.

o Provide support on contract execution of the association and budget monitoring.

o Support member events for in-person and online meetings, including the CalCCA Annual Meeting.

o Support Human Resources functions and work culture initiatives as identified and assigned.  

o Other operation duties and special projects as assigned, including supporting the CEO with scheduling, logistics, travel, etc.

Minimum Qualifications and Experience 

• Bachelor’s degree required

• Minimum 5 years of administrative and operational support experience, including some experience carrying out board clerk duties

• Proficiency in Microsoft Office Suite, including Excel, Word, Adobe Acrobat, and PowerPoint 

• Excellent verbal and written communication skills 

• Excellent organizational skills and attention to detail

• Strong ability to take responsibility, problem-solve, and work independently, as well as coordinate collaborative efforts

• Strong ability to manage projects from conception to completion

• Ability to learn IT and online systems quickly, including Microsoft Entra and SharePoint. 

• Represent CalCCA in a professional way to internal and external stakeholders.

Desired Qualifications and Experience 

• Working knowledge and direct experience in Internal Operations including Information Technology, Human Resources, Finance, and/or Member Services 

• Board clerk experience 

• Experience working in IT support/management roles

• Background in using QuickBooks, Office 365/SharePoint, Bill.com, Dashlane, and Zoom

Compensation and Benefits 

Compensation for this position is $100,000 - $130,000. A monthly benefits stipend is provided to be applied to the CalCCA health, dental, and vision package. Additional benefits include an employer 401k contribution, monthly cell phone reimbursement, long-term disability and life insurance coverage, wellness and professional development reimbursements, and a generous paid time off package.  

Location 

The successful candidate must reside in California and will work remotely from a home office; however, the position does require some availability to travel semi-regularly for work assignments throughout California. It is strongly preferred that the candidate lives in the Sacramento region or Bay Area to be able to travel to the main office of CalCCA for some administrative duties.

Culture and Diversity

At CalCCA, we strive to create a culture that encourages open communication, divergent thinking, continuous improvement, and personal responsibility. As a small organization, trust, collaboration, and mission alignment are integral to our success. We are committed to providing an inclusive, empowering, and supportive work environment and welcome people from different backgrounds, opinions, and experiences. We strictly prohibit discrimination and harassment of any type with regards to race, color, religion, age, gender identity or expression, sex, sexual-orientation, national origin, disability status, genetics, or any other characteristics, protected under law or otherwise. 

Application Process

The position is open until filled. To be considered for this position, please submit a formal cover letter and detailed resume in pdf format to: jobs@cal-cca.org and include “Operations Manager” in the subject line. Include your first and last name at the beginning of both the resume and cover letter file names. Please also note in your email where you saw the job posting. Resumes will be screened in relation to the criteria outlined in the job description. Candidates deemed to have relevant qualifications will be contacted.

A monthly benefits stipend is provided to be applied to the CalCCA health, dental, and vision package. Additional benefits include an employer 401k contribution, monthly cell phone reimbursement, long-term disability and life insurance coverage, wellness and professional development reimbursements, and a generous paid time off package.  

The position is open until filled. To be considered for this position, please submit a formal cover letter and detailed resume in pdf format to: jobs@cal-cca.org and include “Operations Manager” in the subject line. Include your first and last name at the beginning of both the resume and cover letter file names. Please also note in your email where you saw the job posting. Resumes will be screened in relation to the criteria outlined in the job description. Candidates deemed to have relevant qualifications will be contacted.