Supportive Housing Case Manager, Bilingual (Spanish)

ABOUT THE POSITION 

PSH Case Managers

provide community-based support services to a primary caseload of 18

residents who were formerly chronically homeless. PSH Case Managers work

together as a team to help individuals from homelessness to housing

through the housing identification process, and to provide support

services to chronically homeless individuals in permanent supportive

housing to help residents maintain stable housing and achieve the

highest level of self-sufficiency and quality of life possible. Our

bilingual case manager will work with both English- and Spanish-speaking

clients to support them in housing. 

DUTIES AND RESPONSIBILITIES 

•

Develop trusting relationships with Permanent Supportive Housing

residents. Engage residents to collaboratively develop goals and service

plans for housing, mental health, substance abuse, health, education,

income, employment, and other goal areas. Support residents’ work toward

goals through individually tailored services and by facilitating

effective connections to community services and resources. Examples of

support services include successful tenancy problem-solving, independent

living skill-building, connection to public benefits and employment

assistance, money management support, and connection to medical, mental

health, and substance abuse services. 

• Provide outreach, case

management, crisis support, advocacy, and other needed services to

residents, primarily in the community and residents’ homes, but in any

setting necessary, including streets, shelters, jails, hospitals,

program office, etc. 

• Meet or exceed the monthly client contact

requirements of two contacts per month, including one home visit per

month. (Note: DHS requirements may at times be altered in response to

the COVID public health emergency). 

• Support residents’ wellness

and independence. • Monitor residents’ medical and mental health needs,

and facilitate referrals for support as necessary. 

• Act as a liaison with landlords and other community stakeholders to promote the success of residents and the PSH program. 

•

Collaborate with other service providers in the community to ensure

that residents are receiving high-quality, effective services to meet

their needs. 

• Maintain written and computerized records, compile

reports and complete other program documentation (e.g. case notes,

incident reports, home visit reports, monthly and quarterly reports).

Maintain appropriate confidentiality of resident’s information and

records. 

• Actively look for ways for Miriam’s Kitchen to expand or change PSH program to better meet residents’ needs. 

• Perform all other duties as assigned. 

Requirements

QUALIFICATIONS 

Knowledge, Skills and Abilities 

•

Bachelor’s degree in social work, psychology, sociology, counseling or

other related social service/science disciplines AND one year of

experience providing case management services, or a masters’ degree in

these fields. (Note: Internships for related degrees are considered

experience in the field.) 

• Enthusiastic about Housing First approach. 

• Proficiency in Spanish is required. 

• Ability to work as a member of a culturally diverse team. We are actively recruiting diverse applicants. 

• Strong communication skills. 

• Strong sense of boundaries. 

• Valid driver’s license and ownership of a motor vehicle. 

• Strong interest in and commitment to ending chronic homelessness in DC. 

• An understanding of the structural and systemic causes of homelessness. 

• Comfort working with a diverse population with a variety of backgrounds and lived experiences. 

Experience 

•

A bachelor’s degree in a human service field PLUS one years of

experience providing case management services, or a masters’ degree in a

human services field, is required per our contract for services. 

Salary Description

$52,000-$55,000

Miriam’s Kitchen is proud to offer comprehensive benefits that support the continued health and wellbeing of our team including: 100% employer-paid medical, dental, and vision insurance; generous medical coverage for dependents; 100% employer-paid short-term disability, long term disability, and life insurance; employer retirement contributions; generous annual paid leave, and annual professional development funds for all full and part-time team members. 

Miriam’s Kitchen values diversity in thought and experience and is committed to assembling a diverse workplace. Individuals who are Black, Indigenous and people of color, have lived experience in the issues MK works on, veterans, and members of the LGBTQIA+ community are strongly encouraged to apply. 

CDC Approved COVID-19 vaccination + booster is required.

To apply please go to:

https://recruiting.paylocity.com/recruiting/jobs/Details/2213313/Miriams-Kitchen/Permanent-Supportive-Housing-Case-Manager---Bilingual-EnglishSpanish