Finance & Operations Manager

The Finance & Operations Manager is responsible for completing the essential functions related to office operations, IT management, financial administration and HR administration. Through operations management and process improvement, the Finance & Operations Manager ensures efficient processes, policies, and systems that allow team members to operate in their roles effectively and smoothly. 

HR Administration (30% )

✓ Assists with the recruiting of new employees by posting jobs and conducting interviews

✓ Assists with the onboarding processes for new employees, including setting up the new employee in all systems

✓ Helps to manage employee benefits and ensure compliance with local, state, and federal regulations 

✓ Assists in the review and updating of human resources policies and procedures and maintaining the employee handbook

✓ Supports Deputy Executive Director on HR-related research and issues

✓ Completes activities to ensure the proper payment of employees, including tracking salaries, running payroll, recording employee vacation time, and monitoring comp time hours

✓ Coordinates with payroll services on employee payroll issues and records appropriate information in accounting software

✓ Maintains employee records

✓ Assists in employee engagement efforts 

IT Management (30%)

✓ Assists in managing all office computers, the server, and other tech equipment

✓ Assists in maintaining the equipment for new team members, including their computer, phone, email address, and software needs 

✓ Manages the database system and maintains solid database management practices

✓ In collaboration with the DED, leads the technical troubleshooting for IT-related needs and acts as the liaison with the IT consultant for advanced issues

✓ Manages the organization’s website in collaboration with other staff

✓ Assists in monitoring the organization’s software licenses by completing renewals, identifying non-profit discounts, and evaluating needs to ensure efficient work operations

Operations (10%)

✓ Helps to organize the office and backend operations to ensure it runs smoothly 

✓ Assists Deputy Executive Director in managing building, postal, telecommunications, and other services

✓ Assists Deputy Executive Director in researching, selecting and managing vendors 

✓ Ensures office space is clean, prepared, and stocked for events and visits

Accounting/Bookkeeping (30%)

✓ Manages payroll service, including reimbursements for expenses

✓ Helps to manage CCR income and expenses by completing account reconciliation, paying bills, and overseeing all deposit related activities

Competencies include:

▪ Is highly organized and detail-oriented

▪ Operates both autonomously and collaboratively to ensure organizational effectiveness

▪ Sees both the big picture and the small details and understands how each impacts the mission and its strategic goals

▪ Acts proactively and can identify risks before they become problems and take advantage of opportunities

▪ Exemplary strategic thinking and problem-solving skills with the ability to prioritize based on the mission and the organization’s immediate and long-term needs

▪ Strong communication skills that make others feel heard and supported

▪ Builds rapport and collaborates with CCR team members, partners, volunteers, and board members

▪ Can identify and drive process improvement activities that lead to operations efficiencies  

▪ Understands facility management and office technology 

Education/Experience:

▪ 3+ years of experience with a non-profit

▪ Experience with HR and database platforms

▪ Non-profit or business operations management experience

▪ HR experience within a small company or non-profit

▪ Demonstrated tech management and troubleshooting skills

This is a full-time position with benefits. Salary $55-70K/year with room for growth. The position is hybrid, with at least two days/week in the office in the downtown Chicago location.

CCR offers a competitive benefits package, including but not limited to: health/dental/vision insurance through BCBSIL; 401(k) with limited employer match; life insurance; professional development opportunities; paid time off for Cook County holidays; and more.