Communications and Development Associate

Background:

Founded in 1978, SeniorLAW Center is a dynamic nonprofit public interest legal services organization whose mission is to seek justice for older people by using the power of the law, educating the community and advocating on local, state and national levels. We are the only non-profit agency in Pennsylvania wholly dedicated to providing legal assistance to older persons and protecting their legal rights, and one of few in the nation. SeniorLAW Center prioritizes services to older people who are low-income, cultural and racial minorities, the disabled, victims of crime and family violence, and those facing other vulnerabilities and challenges. We fight senior poverty, fraud and homelessness, provide protection from elder abuse and financial exploitation, enable grandparents to raise grandchildren, and improve access to justice.

Position

Summary:

SeniorLAW Center seeks excellent candidates to join its team and is seeking a full-time Communications and Development Associate, an integral member of our Development & Communications Team. This position is an excellent opportunity for a self-starter candidate looking to learn and develop with this growing organization and Development & Communications team. This position is ideal for a candidate with prior development or fundraising experience, specifically within donor relations or stewardship functions, has strong writing and communication skills, deep social media and technology skills including with donor base software, and experience conducting development research and data analysis.

The candidate should be detail-oriented, flexible, able to manage multiple timelines and projects, and possess strong organizational and interpersonal skills. Interest in advocating for older and disenfranchised people and sensitivity to older persons of diverse backgrounds is sought. The candidate must be motivated, highly adaptable and a team player. Experience with social media platforms, donor databases (we use Donor Perfect), MS SharePoint & OneDrive, email marketing software (we use Constant Contact), website content management software (we use WordPress), PowerPoint, Excel, Outlook, Adobe Acrobat, and graphic design tools (we use Canva) are all important for this position.

Embracing and demonstrating our organizational core values are an integral part of every position at SeniorLAW

Center. Please review them here: https://seniorlawcenter.org/about/

This position reports to the Director of Development.

Work Setting: 1-month fully-in person 5 days/week onboarding and training in SeniorLAW Center’s Center City headquarters.

Following successful onboarding and training, option for hybrid schedule with work from home opportunities up to 2 days/week.

Hours of Work: 9AM - 5PM

Role-Based Duties and Responsibilities:

Development: Donor Database, Individual Giving, Corporate and Event Fundraising (50%)

• Lead maintenance, data entry, reporting and accuracy of donor database, including but not limited to:
• Enter all donor and donation activity into DonorPerfect
• Extract and analyze data and produce donation reports
• Maintain donor addresses and produce donor mailing lists
• Lead entry, maintenance, and reporting efforts from our event software, OneCause
• Create processes with best practices in mind to maintain data hygiene and ensure excellence in donor stewardship
• Help support and assist with individual giving program, including but not limited to:
• Creation and dissemination of Annual Appeals, including all mailings
• Creation of custom Appeal solicitation materials to support Board, Executive Director, Director of Development and other leaders in their Appeal solicitations
• Creation of reports to measure progress against Appeal and other individual giving goals
• Support the fundraising, planning, coordination and administrative efforts of the Annual Special Event campaign, including but not limited to:
• Creation of custom sponsor solicitation materials to support Board, Executive Director, Director of Development and other leaders in their solicitations
• Design, creation, and dissemination of invitations
• Participation in planning meetings
• Coordination with associated vendor(s) and venue(s)
• Help coordinate donor and funder communication and cultivation efforts, including all thank you letters, gift acknowledgements and mailings

Communications (40%)   

• Attend staff, board committee, and team meetings, events and special events as needed to take photos and garner content for communications
• Help support organizational and development communications efforts externally including through social media, monthly e-news, blog and other e-communications, including but not limited to:
• Create and maintain monthly content calendars for e-communications
• Create social media graphics and copy and maintain a social media calendar. Schedule and edit posts as approved.
• Monitor social media feeds (FaceBook, Instagram, and LinkedIn) and engage with partners’ content
• Solicit blog articles from internal and external authors and edit content to ensure monthly schedule
• Draft monthly E-News content and create layouts in Constant Contact.   
• Lead the monitoring and updating of SeniorLAW Center’s website using WordPress and outside website consultants  
• Lead the monitoring, updating, and general maintenance of Constant Contact email database.

Other Development Duties (10%)

• Under the supervision of the Director of Development, act as a liaison to the Board of Directors to assist with their fundraising duties and other administrative tasks including managing the MS Teams Board Portal, scheduling meetings, taking committee minutes, and maintaining Board related files, lists, contact information, and member tracking.
• Assist with grant management including research, reporting, writing for institutional funders (private foundations, public foundations, government and quasi-government grantmakers), as needed
• Help develop and coordinate other special events
• Help promote an organizational culture of philanthropy
• Support the work of the Director of Development and the Grants and Development Associate, as needed
• Other projects and tasks as needed.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Education and Experience:

Associate’s or Bachelor’s Degree

• In lieu of a higher education degree, a High School Degree with four (4) additional years of work experience may be considered for exceptional candidates.
• At least two (2) years experience in nonprofit fundraising and communications

Required Knowledge, Skills, Abilities & Behaviors:

• Highly professional, organized, energetic, flexible and culturally sensitive   
• Excellent organizational, interpersonal and presentation skills
• Strong writing skills with exceptional attention to detail, strong copyediting, and proofreading skills
• Strategic and long-term planning abilities
• Quick and dynamic learner who enjoys working collaboratively and independently in a fast-paced environment
• Proficiency and experience with donor databases and with data analysis. Experience with DonorPerfect is a plus.
• Proficiency and experience with social media platforms like Facebook, Instagram, and LinkedIn.
• Proficiency and experience with email marketing software.
• Experience with Constant Contact is a plus.
• Proficiency and experience with website content management systems. Experience with WordPress is a plus.
• Proficiency in Microsoft Office programs is required
• Graphic design skills, and experience with online graphic design tool, Canva, is a plus
• Interest in legal aid & passion for seeking justice

Work Conditions:

This job operates in a professional office environment.

This role routinely uses standard office equipment such as computers, phones and photocopiers.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodation.

While performing the duties of this job, the employee is occasionally required to stand, walk, use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl; talk or hear. 

The employee must occasionally lift and/or move objects up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. 

Salary Range/Benefit Information: 

This is a full-time exempt hybrid position based in Philadelphia.  Excellent benefits, including fully paid health and dental for employee, long- and short-term disability, 401k, flexible spending plan, and generous holidays and leave time, with a value of over $20,000. Salary range, commensurate with years of experience and SeniorLAW Center’s salary structure: $46,500-$56,500 depending on years of relevant experience. Note: SeniorLAW Center has a mandatory COVID vaccination policy for all staff and volunteers. All applications should include a cover letter, resume and at least three (3) professional references.   

SeniorLAW Center is an equal opportunity employer, which values and seeks diversity and inclusion in all aspects of its work. Persons from diverse backgrounds and orientations are encouraged to apply. 

Excellent benefits, including fully paid health and dental for employee, long- and short-term disability, 401k, flexible spending plan, and generous holidays and leave time, with a value of over $20,000.