Martin Luther King, Jr. Memorial - Full-time Sales Associate

At America's National Parks, a not-for-profit partner of the National Park Service, we're more than just a retailer. We're a mission-driven organization fueled by a passion for connecting people to the stories and landscapes that define America. Find your purpose with a team dedicated to education, service, collaboration, sharing, and excellence. 

Educate Park enthusiasts about the history of the Martin Luther King, Jr. Memorial and the National Park Service mission. Serve as a friendly and knowledgeable ambassador for America's National Parks, providing exceptional customer service. Work collaboratively with a passionate team to create a welcoming and informative retail environment. Share your love of National Parks and inspire others to explore and protect our public lands.  Strive for excellence in all your interactions, creating a memorable experience for every visitor. 

This is an hourly full-time Sales Associate position at our store in Martin Luther King, Jr. Memorial in Washington, D.C.  The right person will also support our stores in Lincoln Memorial, Jefferson Memorial, and FDR Memorial.

As an employee of America’s National Parks, you'll have the opportunity to: 

• Support the National Park Service and other public trust partners: We operate park stores in over 175 iconic locations, and every purchase helps fund vital educational programs and conservation efforts. 
• Make a real difference in people's lives: Every day, you'll connect with visitors from all walks of life, helping them discover the wonder and history of our national parks and monuments. 
• Work in a collaborative and inclusive environment: We believe in the power of teamwork and create spaces where everyone feels valued and heard. 
• Grow and develop your skills: We offer ongoing training, knowledge sharing, and opportunities for professional advancement. 
• Be part of a legacy of excellence: For over 75 years, America’s National Parks has been a leader in retail with a purpose, and we're committed to continuing that tradition. 

Responsibilities:

• Create experiences where all team members and visitors feel respected, appreciated, and rewarded. 
• Build rapport and make a genuine connection with the visitor through exceptional customer service. 
• Complete transactions accurately and efficiently while engaging visitors. 
• Thrive in a fast-paced environment and love connecting with people from all walks of life. 
• Navigate complex topics with sensitivity and respect. 
• Ability to work a flexible schedule including weekends. 
• Ability to maintain prompt and regular attendance. 
• Ability to work as part of a team and interact effectively with others. 
• Assist visitors with product selection and offer complementary products.  
• Operate cash register by processing appropriate tenders and maintaining accurate cash register records.  
• Provide Park information to visitors of the park. 
• Maintain a safe and appealing store environment while supporting America’s National Parks mission.  
• Restock the sales floor while following visual merchandising guidelines and help create visual displays. This includes lifting boxes weighing up to 15 pounds to a shelf height of 5 feet and may require standing for long periods of time to include bending, squatting, and reaching. 
• Participate in the inventory management process and spot check counts as directed by management.  
• May open and close the store independently.  

What We Offer 

• Competitive salary and benefits 
• 25% discount on purchases at more than 150 Eastern National facilities. 
• Opportunities for growth and development 
• A positive and supportive work environment 
• The chance to make a difference in the world. 

If you thrive in a mission-based environment and share our values, we encourage you to apply here. We are always looking for talented individuals who can help us continue to make a difference. 

To learn more about America's National Parks, the educational branch of Eastern National, please visit our website at https://americasnationalparks.org/ or http://easternnational.org/ 

 http://easternnational.org/. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Benefits

• Competitive salary and benefits 
• 25% discount on purchases at more than 150 Eastern National facilities. 
• Opportunities for growth and development 
• A positive and supportive work environment 
• The chance to make a difference in the world