Bilingual Community Navigator

Job Title: Bilingual Community Navigator      

Reports to: Clinical and Program Director

FLSA(Fair Labor Standards Act) Status: Non-Exempt

Hours: Part Time; 10-20 hours per week

Job Description Last Revised: March 2024

Summary:  The Bilingual Community Navigator provides support to the Clinical and Program Director with respect to areas of CSCLA’s Spanish-Speaking programming. The position is responsible for the facilitation of support groups for people affected by cancer and for providing brief counseling for individuals, couples, and families. The Bilingual Community Navigator assists with the overall CSCLA program by leading orientation meetings, conducting initial interviews, assisting with program outreach, linking participants to resources, and providing support for the Child, Teen & Family program, etc. The Bilingual Community Navigator is expected to represent CSCLA’s mission, core concepts, and philosophy. This position may require weekend and evening hours.  Bilingual in Spanish and English required.

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

·       Provide intake interviews and customized support plans as needed and in coordination with the Clinical and Program Director;

·       Facilitate support groups within the framework of the Cancer Support Community model;

·      Conduct brief individual, couples, and/or family counseling sessions utilizing a brief therapy model;

·       Lead new participant orientations to welcome new Spanish-Speaking participants and assist

participants with registration as needed. Work as part of the Admin team to continuously review and improve the onboarding process;

·       Provide documentation for all patient contact, including intake and progress notes, support group attendance, contact logs, authorizations to release information, etc.;

·       Maintain monthly records, attendance sheets, rosters, etc. when facilitating/co-facilitating support groups;

·       Attend regular training group supervision meetings, clinical team meetings, staff meetings, admin meetings, and individual/triadic supervision sessions as appropriate to responsibilities and pre-licensure requirements;

·      Be responsible for finding substitute coverage for any planned absences.  Notify Clinical and Program Director of absences due to illness/emergency/unplanned absences.  Coverage requests are discussed in Training Supervision and/or Clinical Team Meeting

·  Assist with Spanish-Speaking membership recruitment efforts in order to extend reach of services to a broader population;

·  Assist Program Coordinator with creation and distribution of e-blasts/flyers in Spanish to increase membership and participation;

·  Administer Support Care Plan (Distress Screening) and Intake Interviews; Perform new member follow-up calls (Spanish and English);

·  Link participants to various resources (e.g., financial and transportation assistance) and assist individuals with applying for various collaborative resources;

·  Identify and build relationships with relevant community organizations and hospital systems to build database of local resources and steward robust partnerships;

·  Act as an agency representative at outreach events and satellite partnerships.

The above job description is not intended to be an all-inclusive list of duties. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Salary and Benefits

$35-40 per hour

Commitment to Diversity, Equity, and Inclusion

Cancer Support Community Los Angeles is committed to building a diverse staff that reflects the communities we work alongside, and we value equity and inclusion in our workplace.  As an organization committed to creating access to supportive care for all, it is our goal to apply a lens of racial and health equity into all aspects of our work.  We welcome applicants with a global perspective and a commitment to values around diversity, equity, and inclusion to apply.  Cancer Support Community Los Angeles encourages applications from all qualified individuals, without regard to race, gender identity, sexual orientation, ethnicity, nationality, socioeconomic status, language, (dis)ability, physical and emotional health, age, religious commitment, political perspective, and individuals and communities that have and continue to be underrepresented and often marginalized.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Education/Experience: Master’s degree or equivalent from an accredited college or university; must be working toward licensure as a psychotherapist (social work, psychology, marriage and family therapy, etc.) in the state of California. Must be specifically trained in CSC philosophy and methodology and utilize those skills in group facilitation at CSC.  BBS or BOP registration as Associate or Psychology Assistant preferred.

Certificates and Licenses: Must be working toward licensure as a psychotherapist (social work, psychology, marriage and family therapy, etc.) in the state of California. Documentation of master’s degree and malpractice insurance coverage is required.

Please submit resume to Sigall Cahn, LCSW: jobs@cancersupportla.org  Due to the large number of applicants, please know that we cannot respond personally to each application or accept phone call inquires.

Cancer Support Community Los Angeles is an equal opportunity employer and does not discriminate on the basis of race, culture, age, disability, gender, HIV status, or sexual orientation.