Operations Associate

East Bay Housing Organizations (EBHO) mobilizes the power and wisdom of its members to

produce, preserve, and protect affordable housing opportunities for low-income communities in the East Bay. This dynamic non-profit membership organization includes over 400 organizations and community leaders advocating for affordable housing development and just policies at the local, regional, state, and federal levels. We are seeking someone who cares about ensuring a racially and economically just East Bay where everyone has a safe, stable, and affordable home.

 Job Summary

EBHO is seeking someone who cares about making a difference for people experiencing the region’s affordable housing and displacement crises, working at the intersection of policy and organizing.  The Operations Associate will support, and be supported by, our small and tight-knit team, as well as our dynamic and diverse network of members and partners. They will develop and execute administrative and executive support functions as well as support overall office management.  They will work with the four-person Communications, Membership, and Operations team, reporting directly to the Chief Operating Officer. Our team is diverse but united in our passion for housing justice and social justice. We work hard and also value balance, self-care, family, and community.

This position is appropriate for someone with a background in office management, logistics support, operations, and/or data management, but we are open to a range of experience levels and encourage a diverse applicant pool. 

Duties and Responsibilities

Office Management and General Operations

● Answering phone messages and monitoring staff email account

● Handle incoming/outgoing mail

● Tracking furniture, fixtures, equipment needs

● Main contact for IT support

● Coordinating office supplies

● Maintenance issues

● Coordinate ongoing mailing of Resource Guide to community partners

Board Liaison 

● Support the Board and Executive Director with scheduling regular Board meetings

● Assist the ED with creation of agendas, board packages, and note taking during meetings

● Provide logistics support for the annual Staff/Board retreat and other Board/Staff gatherings as needed

● Assist with new board member onboarding, including distribution of bi-laws, conflict of interest form, and other materials

Meetings support

● For internal and external meetings, manage Zoom, take notes, send calendar invitations

Event support

● Provide critical operational and logistical support for EBHO’s three main in-person events annually including our Annual Membership Meeting and Celebration, Faith & Justice Breakfast, and Affordable Housing Month Kick-Off

Other responsibilities

● Executive Assistant support to ED and Leadership Team

● Coordinate office recognition lunches and gifts

Key Skills and Qualifications

● A strong commitment to racial, economic, social, and housing justice 

● A proven ability to work equitably and productively in racially and economically diverse teams, communities, and coalitions.

● A demonstrated 1-2 years of experience, whether professional, academic, or personal, in operations, logistics, customer service, office management, or related areas. We highly encourage applicants to elaborate in their cover letter.

● Excellent writing, communication, and project management skills with a keen attention to detail 

● An ability to be flexible with changing priorities and tasks in a fast-paced environment

● Comfort working within the pace and structure of a progressive and professional non-profit environment, including working during regular day-time business hours and occasional evenings and weekends as needed, meeting deadlines, being responsive via written/online communication tools, participating in virtual and in-person meetings, managing administrative responsibilities, etc. 

● Comfort working on a team and independently; experience working effectively with a hybrid team.  Due to the local nature of our work, we prefer applicants to live in or have a strong connection to the East Bay (Alameda and Contra Costa Counties)

Desired Attributes (“Pluses”)

● Familiarity with the Bay Area housing justice community or other related and intersectional social justice communities (eg climate, transportation, etc)

● Experience with the planning and execution of in-person and virtual events for 20-150 people

● Bilingual proficiency, particularly in Spanish and Chinese

● Proficiency in database management, CRM, or similar software

Hybrid Work and On-Site Safety: EBHO’s staff are currently working in a hybrid environment, with an expectation that full-time staff work in our spacious downtown Oakland office at least two days a week.  Schedules are flexible to some extent, but staff are expected to be generally available and responsive during daytime hours of 10-5. 

While much work can and will be performed remotely, employees must live within reasonable commuting distance of Oakland to take part in on-site work and events as needed and to be connected with the community we serve. EBHO currently requires masking and vaccination as we work in the office. We require employees to provide proof of up-to-date vaccination against COVID-19 unless they can provide documentation for a medical exemption. We may adjust our hybrid work schedule and expectations as needed or for public health conditions.

EBHO offers a generous benefits and leave package including 14 paid holidays, 5 personal/floating days, sick leave, the ability to accrue 2-4 weeks of vacation depending on tenure, the opportunity to participate in a 401(k) plan with employer match, and 100% of the premium paid on employee basic dental and health care plans (we do not pay for dependent premiums).