Program Coordinator, Master in American History Program

The Organization

The Gilder Lehrman Institute of American History (GLI) is the nation’s leading American history organization dedicated to K–12 education. The Institute’s mission is to promote the knowledge and understanding of American history through educational programs and resources. Since its founding in 1994, the Gilder Lehrman Institute has created powerful and meaningful ways to teach and learn history. Focusing on primary sources, the Institute offers teacher seminars, online courses, exhibitions, digital materials, and print publications that enable students of all ages and backgrounds to study the nation’s past.

 The Institute brings the work of today’s leading historians into classrooms and homes around the globe. Through public events, publications, posters, videos, exhibitions, essays, and a dedicated website rich in primary sources, the Institute brings every period of American history to life. The Institute’s diverse education programs, including the acclaimed Hamilton Education Program, provide opportunities to explore five centuries of American history. The Gilder Lehrman Affiliate School network comprises twelve million students and 90,500 teachers from more than 34,000 schools worldwide.

 The Role

GLI is currently seeking a Program Coordinator to support the Gettysburg College-Gilder Lehrman MA in American History and to oversee the Gilder Lehrman Self-Paced Courses (SPC). The MA program is a 30-credit online master’s degree program in American History for K–12 educators across the nation and internationally. The SPC program provides affordable and accessible professional development to K–12 educators. Responsibilities include communicating with MA students and applicants, maintaining the MA program webpage, ensuring SPCs are created and released on schedule, and resolving SPC issues as needed.

The ideal candidate will have excellent interpersonal and customer service skills, the ability to communicate clearly and effectively, be highly organized, demonstrate strong attentiveness to detail, and be excited about K–12 education and American history.

This role reports to the Assistant Director, MA Program. It is a hybrid of remote and in-person work based in New York City. Some weekend and evening hours are required, and some travel may be required.

Position Overview

• MA Program Communications and Recruitment (50%)
• Ensure potential applicants are well informed about the MA program and application process via email, phone call, or Zoom session 
• Update and refine the MA program webpage regularly to ensure information is accurate, compelling, and easy to find
• Improve MA student experiences through efficient and welcoming communication
• Encourage MA program growth through ongoing recruitment strategies
• MA Program Management (35%)
• Ensure lead and section professors are well served through quick, courteous communication and prompt processing of contracts, payments, and reimbursements
• Monitor program growth by tracking daily enrollment numbers
• Ensure course Q&A sessions are effectively facilitated and archived 
• Facilitate approximately five MA course Q&A sessions per semester
• Self-Paced Courses (SPCs) (10%)
• Improve the quality and accessibility of teachers’ professional development through self-paced course production and maintenance
• Support teachers pursuing professional development that conforms to diverse state and district requirements
• Work with contractors and Editorial staff to ensure that SPCs are completed on time and meet GLI standards
• Work with MA Program Assistant Director to grow the SPC program, including securing state approvals as a recognized PD provider
• Additional responsibilities as required (5%)

 Requirements

• Bachelor’s degree, preferably in history, education, or a related field
• Punctuality and reliability
• An ability to handle all situations with a calm and professional approach
• A can-do attitude and demonstrated ability to problem-solve under pressure
• Strong interpersonal, verbal, and written communication skills
• Excellent organizational skills and attention to detail
• Proficiency with Microsoft Office and Google Suite applications
• Experience working in a learning management system or content management system

Other Desired Qualifications

• Commitment to GLI’s mission and enthusiasm about communicating the mission to external audiences
• Experience working with K–12 educators
• Experience working with adult learners
• Admissions or recruiting experience is a plus
• Strong relationship management skills and an understanding of how to handle sensitive communications with care

The Gilder Lehrman Institute offers a generous and inclusive benefits package, including employer-paid health, dental, disability, and life insurance, 401(k) employer contribution, Flexible Spending Account plans, and paid time off in the first year of hire including a paid winter recess from December 26 to 31. The Institute also reimburses 90% of the cost of tuition for the Gettysburg College–Gilder Lehrman Master’s Degree in American History.