Nonprofit

Help Desk Coordinator & Procurement Analyst

On-site
Work must be performed in or near New York, NY
New
|
Published 19 days ago

Details at a Glance

Time Commitment
Full Time Schedule
Experience Level
Intermediate
Salary
USD $60,000 - $65,000 / year

Description

Title:         Help Desk Coordinator & Procurement Analyst

Program:  IT Department – Varick

Salary:      $60,000 - $65,000

 

Overall Responsibilities:

Project Renewal's IT Department is seeking a highly skilled and motivated individual for the position of Help Desk Coordinator & Procurement Analyst. The successful candidate will play a critical role in providing technical support to employees and managing the procurement process to ensure efficient acquisition of IT hardware and software. This position requires excellent communication skills, a proactive approach to problem-solving, and a background in IT support.

Essential Duties & Responsibilities:

  • -Provide first-level technical support to employees via phone or email.
  • Troubleshoot hardware and software issues, escalating complex problems to appropriate teams when necessary.
  • Assist with setting up, configuring, and maintaining computer systems, peripherals, and software applications.
  • Document support tickets, resolutions, and processes to maintain an accurate knowledge base.
  • Coordinate procurement activities, including sourcing, purchasing, and vendor management.
  • Review and analyze purchasing requests to ensure compliance with company policies and budgetary constraints.
  • Maintain accurate records of procurement transactions and inventory levels.
  • Monitor inventory levels of IT equipment, supplies, and software licenses.
  • Conduct regular audits to reconcile inventory records and identify discrepancies.
  • Coordinate asset disposal and recycling processes in compliance with environmental regulations.
  • Create and maintain documentation for IT systems, policies, procedures, processes, and procurement workflows.
  • Complete other tasks as assigned.

 

Qualifications:

  • Knowledge of computer hardware, software, networking, and troubleshooting techniques.
  • Familiarity with procurement processes.
  • Excellent communication skills, both verbal and written.
  • Ability to prioritize tasks, manage time effectively, and work independently or as part of a team.
  • Detail-oriented with analytical and problem-solving abilities.
  • Proficiency in Microsoft Office Suite.
  •  A+ Certification is a plus.

 

All newly hired Project Renewal staff must provide verification of being fully vaccinated against Covid-19.

Title:         Help Desk Coordinator & Procurement Analyst

Program:  IT Department – Varick

Salary:      $60,000 - $65,000

 

Overall Responsibilities:

Project Renewal's IT Department is seeking a highly skilled and motivated individual for the position of…

Benefits

We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); FSAs (health care, dependent care & commuter expenses); Short-and-Long-Term Disability; Generous Paid Vacation, Personal Days, Sick and Holidays

We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); FSAs (health care, dependent care &…

Location

On-site
New York, NY, USA

How to Apply

Illustration

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