Administrative Assistant

Girl Scouts of Oregon and Southwest Washington currently has an opportunity for a talented, forward-thinking individual who shares our vision of helping Girl Scouts change the world for the better. We are seeking an Administrative Assistant for our Product Program team. As the Product Program Administrative Assistant, you’ll perform administrative/clerical tasks in support of the Product Program Department, provide a high-quality customer experience for both internal and external customers, and work closely with the Director of Product Program to prioritize workflow and projects. You’ll also provide Spanish language interpretation to customers and translate Product Program informational, training, and marketing materials.

What You’ll Do:

• Provide high-quality customer service to both internal and external customers, including answering incoming inquiries, trouble-shoot, prioritizing, and responding appropriately to all inquiries.
• English/Spanish translation and interpretation services.
• Prepare correspondence, documents, and reports as needed.
• Coordinate activities, including compiling information, handling mailings, and arranging meetings.
• Attend and support product program events, including some evenings, weekends, and overnight stays.
• Assist in creating and delivering written, virtual, and in-person training and training materials.
• Assist the department in developing strategies and timelines, integrating best practices into council operations.
• Administer the “cookie credit” program, including record keeping and receipting.
• Manage the department storage room, including inventory tracking, moving resources, packing and unpacking for events, etc.
• Pack and ship recognition gifts and supplies.

What you bring

We are most interested in finding the best person for this job, who will be successful and satisfied in the role. If you believe you are that person, we encourage you to apply, even if you do not meet every qualification listed below.

• Bilingual English/Spanish.
• Associate degree or equivalent experience.
• Two (2) years of administrative support/clerical or customer service/support experience.
• Computer proficiency at an intermediate level in Office 365, including Outlook, Word, and Excel, as well as in Google Docs and customer relationship management platforms, and ease in learning new applications.
• Strong communication skills, including verbal and written.
• Excellent customer service.
• Accuracy and attention to detail when working with numbers, receipting, and record keeping.
• Project management – excellent time management and prioritization skills.
• Creative problem-solving.
• Conflict management.
• Data-driven with the ability to translate data into areas of action.
• Public speaking and/or training in groups and one-on-one, including virtual and live settings.
• High level of cultural responsiveness with a commitment to diversity and experience working effectively with persons of diverse backgrounds and abilities.
• Reliable transportation. The ability to drive with a license and insurance in good standing is preferred.
• Ability to work a flexible schedule, including some weekends, evenings, and travel.
• Core Competencies
• Communication
• Customer Focus
• Initiative
• Personal Effectiveness/Credibility
• Planning and Organization
• Project Management
• Quality and Results Orientation
• Teamwork and Collaboration
• Time and Priority Management
• Thoroughness/Detail-Oriented

The Details

• Compensation – Nonexempt/hourly, starting at $19.23-$24.04 per hour, depending on qualifications, plus $1.25 per hour for Spanish language skills at an intermediate level or better.
• Benefits – Health, dental, and life insurance. We also provide a generous retirement plan, paid time off, and paid holidays. See more details on our website.
• Hours – Full-time, 40 hours per week, general business hours, Monday through Friday. Occasional weekends and evenings for special events.
• Location – Portland Metro Area, able to commute to the Portland Service Center as needed. This role requires occasional travel. Regular job duties can be performed remotely if you meet internet connectivity standards, at the Portland Service Center, or a hybrid setting based on your preference.

About Girl Scouts of Oregon and Southwest Washington: At Girl Scouts of Oregon and Southwest Washington, it’s our mission to build Girl Scouts of courage, confidence, and character who make the world a better place. Staff support a network of dedicated volunteers who bring Girl Scouts programming to youths in their community. Since 1912, Girl Scouts has supported children and young adults in achieving their full potential. Today, Girl Scouts stands as the preeminent leadership development organization for girl-identifying youth. With Girl Scouts of Oregon and Southwest Washington, you can make a difference in the lives of Girl Scouts, adult volunteers, and the world.

Diversity, Equity, and Inclusion: We encourage, value, and honor diversity and support a culture of equity and inclusion. We are committed to fostering diversity at every level of the organization. We are an equal-opportunity employer. 

We recognize that a commitment to these values is a living commitment that requires attention, reflection, and continual action. All employees must support these efforts and participate in training, projects, and initiatives to forward this work. Click here to read our complete Equity Statement.

Girl Scouts of Oregon and Southwest Washington is committed to providing access and reasonable accommodation for individuals with disabilities in its services, programs, activities, and employment. To request disability accommodation in the application process, contact the Vice President of Employee Experience at HR@GSOSW.org or 503-977-6866.

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How to Apply: Submit your application via our Careers site.