R&P Program Specialist for Processing - Assurances

Ethiopian Community Development Council, Inc.

901 S. Highland Street, Arlington, Virginia 22204

JOB DESCRIPTION

Position Title:                         R&P Program Specialist, Pre-Arrival Processing

Department/Division:             Refugee Resettlement and Integration

Reports to:                              R&P Program Officer for Processing

Status:                                     Full-Time/Exempt

Location:                                Arlington, Virginia

The Ethiopian Community Development

Council, Inc. (ECDC), established in 1983,

is a non-profit,

community-based organization that advocates

for refugee and immigrant

issues, conducts cultural, health education, and socio-economic development

programs, and resettles refugees in the U.S. through a network of affiliate partners.

While organized to respond

initially to the needs of a growing Ethiopian community in the Washington,

D.C., area, ECDC has been serving newcomers from diverse cultural backgrounds

while maintaining a focus on African refugees and immigrants since its

inception.

Job Summary: Under the supervision of the R&P Program Officer

for Processing, the R&P Program Pre-Arrival Specialist for Assurance

supports processing and programmatic tasks in the R&P department, including

completing administrative and analytical tasks contributing to the smooth

implementation of the R&P program. The Specialist will provide broad

support for the Pre-Arrival Unit as a whole – key competencies include the

ability to work collaboratively and attention to detail.

Key

Responsibilities

Processing

Duties

·        

Analyzes and reviews

Refugee Processing Center (RPC) Resettlement Agency (RA) Partner reports to

communicate data, information, and trends from RPC Reports.

·        

Coordinates with

R&P Program Officer for Processing, HQ staff, and affiliate network to

communicate data, information, and trends from RPC Reports.

·        

Reviews,

processes, and submits assurances to the RPC. Serves as backup for another

R&P Program Specialist for Assurances.

·        

Coordinates

with Refugee Support Centers (RSCs) and RPC about Updated UST Contact

information or Updated Case Resettlement Preference.

·        

Assists

in monitoring and managing ECDC R&P Processing inbox for updates from RPC

and RSCs.

·        

Downloads

biodata updates from the RPC, uploads all biodata to the ECDC Database and

updates Case Change reports.

·        

Provides

technical assistance to ECDC’s resettlement affiliates and supports individual

case inquiries.

·        

Serves

as backup/alternate staff for select processing duties, including flights, case

transfers, arrival notifications, reconciliations, and allocations.

·        

Participates

in weekly ECDC in-house allocation meetings.

·        

Assists

in developing and updating the processing unit manual.

·        

Sends

weekly reminder emails to affiliates about reporting deadlines.

Database Support  

·        

Assists ECDC headquarters and affiliate staff in testing

new and updated pre-arrival database functionalities and developing database

documentation and manuals.

·        

Assists in providing

training and technical assistance related to pre-arrival activities on the R&P database to ECDC’s resettlement

affiliates.

Program Support

·        

Assists in developing,

revising, and updating ECDC policies, standard operating procedures, and

training materials; prepares and conducts

training sessions, including webinars or other similar formats, on the

pre-arrival processing and

communication.

·        

Assists in the planning, preparation for,

and conduct of ECDC’s annual national training for its affiliates, as well as

other associated training, conferences, meetings, and World Refugee Day.

·        

Assists in drafting correspondence related

to program activities and preparing ECDC’s R&P Annual Reports.

·        

Serves as backup/alternate staff for other specialized

tasks, including R&P Period Reports, Invoice Processing, direct client

assistance tracking, and AOR filing.

·        

Performs

other tasks as assigned by supervisor.

Qualifications and

Competencies

•     Bachelor’s

degree required and/or equivalent work experience.

•     A minimum

of one year of experience working with refugees and/or refugee organizations.

•     Knowledge

of domestic refugee resettlement, overseas refugee processing, and/or refugee

and immigration policy issues.

•     Excellent

and effective written and verbal communication skills.

•     Strong

analytical skills.

•     Demonstrated

ability to use Microsoft Word, Excel, PowerPoint, the Internet, and

computer/online database systems.

•     Able to

manage multiple assignments, exercise initiative, and judgment, and make

decisions within the scope of assigned responsibilities.

•     Able to

plan and manage work to meet deadlines, occasionally under limited time

constraints.

•     Able to

relate professionally to and collaborate with diverse individuals in a

multicultural environment. 

ECDC BENEFITS PACKAGES

·        Medical, dental, and vision insurance are available on the first day of employment. ECDC contributes 80% of the premium.

·        Life insurance that pays two years’ salary for full-time employees at no cost to employees.

·        Short- and long-term disability insurance; including workmen’s compensation at no cost to employees.

·        Generous 403b retirement plan after a new employee completes one year on the job. ECDC contributes up to 10% of the employee’s annual salary for all qualified employees.

·        Twelve (12) federal holidays plus 2 half-day holidays for Christmas and New Year's Eve; 15 Vacation days per year (first 5 years); and 10 Sick days per year.