Program Manager - Northern Michigan

The Healthcare Career Advancement Program (H-CAP) is a national Labor/Management organization that supports and promotes career ladder education for the healthcare workforce. H-CAP also staffs an affiliated 501 (c) (3) organization, the H-CAP Education Association (EA), focused on program and staff development of labor/management and union-based training partnerships in healthcare workforce development.

H-CAP is seeking a Project Coordinator in Western Michigan to work with the H-CAP team on the development and implementation of a robust workforce development program and various organizational educational initiatives that support a labor-management partnership in the Michigan Nursing Home Industry. Travel within the state required. The position reports to H-CAP’s Program Manager.

Salary: Full-time, grant funded position.

Location: Northern Michigan which includes Petosky, Gaylord, Hillaman, Alpena, Sutton Bay, Garfield Twp., Traverse City, Midland and Mount Pleasant.

 OUR VALUES

Our organizational values, Accountability, Collaboration, Leadership, and our Worker-Centric & Equity focus, are important to us and guide the impactful work we do here at H-CAP. A successful candidate for this position will demonstrate the following qualities in their role:

Accountability shows up when we exercise continuous self-awareness, ownership, and responsibility for our words, ideas, and actions.    

Collaboration shows up when we build powerful diverse relationships and inclusive teams that ensure open communication at all levels and create new pathways for solutions jointly. 

Leadership shows up when we organize others around a vision, inspire each other to learn from our successes and failures, take initiative and courageous action.

Worker-Centric/Equity shows up when we center the experiences and voices of workers and continually examine and advance policies, practices, and systems for racial/gender justice and job quality, with those most impacted at the center.  

Essential Functions:

• Conduct outreach, coordination and tracking for a new initiative working with Nursing Home workers in multiple nursing homes throughout the state of Michigan.
• Providing training that improves existing skills, develops new skills.
• Educating members about retention benefits available through their employer.
• Provide on-going coaching and career counseling to members.
• Offer continued follow-up with members.
• Work closely and communicate with program beneficiaries, local unions, and employers
• Provide one-on-one  support to program participants to guide them through the various application processes.
• Serve as the initial  contact person for beneficiaries, local unions, and employers, answering questions and providing support with a focus on excellent customer service to encourage program participation.
• Other projects as assigned by the Program Manager and/or Executive Director

Skills and or Experience Required:

• Sound decision making and organizational skills.
• Ability to present information to a variety of audiences.
• Proficiency in MS Office and in database software
• Excellent social skills
• Ability to work independently and seek help when needed.

WORKPLACE PRACTICES AND POLICIES

Classification: (Full Time/Part Time) (Permanent/Temporary) (Non-Exempt/Exempt), At Will (choose from each set of parentheses)

Location: Remote Hybrid. Must be located in Western Michigan and available to travel to nursing facilities in assigned areas.

Interviews for this position will be conducted via Zoom.

Travel Requirements: Employees may be asked to attend meetings and/or events that will require travel as part of their job duties. H-CAP holds at least 1 weeklong conference per year and other multi-day meetings that are mandatory for all staff. This position will require travel to various nursing home facilities across the state.

Work Hours: H-CAP employees are expected to be available during normal business hours (e.g., 9:00am to 5:00pm) in their time zone. Some weekend and evening work will be required.

Remote Work and Equipment: Employees must provide a workplace that has sufficient space for work and allows for only minimal disruptions. H-CAP will provide a phone, laptop, mouse, keyboard, external monitor, and devices to connect those items. H-CAP will not provide furniture. Employees may elect to use their own phone and will receive a $50/month stipend. Employees must have a data plan sufficient for the employee to conduct regular business using the phone. Employees must also have access to a minimum acceptable internet speed of at least 25MB download speed and 10MB upload speed. 

Sole Employer and Conflicts of Interest

Full time employees are hired and continue in H-CAP’s employ with the understanding that H-CAP is the employee’s sole employer, and that other employment is strictly prohibited. No employee shall be affiliated with any provider of goods or services to H-CAP in any manner that conflicts with the interests of H-CAP.

H-CAP's benefits include:

• 4 weeks accrued vacation per year (after 3 months of full-time work)
• 3 personal days per year
• 12 sick days per year
• Additional paid leave such as bereavement, jury duty, etc.
• Life, long term, and short-term disability insurance at no cost to the employee
• Comprehensive employee and dependent coverage for health insurance, vision, and dental; premiums fully paid by H-CAP