Community Fundraising Assistant

An exciting opportunity has come up to join the Community Fundraising team at Cystic Fibrosis Trust. You will be joining a dynamic community fundraising team at an exciting period of growth in our fundraising programme.  You will be organised and a great relationship builder, with excellent communications skills which you will use to engage and help to deliver the best fundraising support. 

You will work along side the Community Development and Fundraising Manager and the Digital and Social Community Fundraiser and be responsible for providing a high level of administrative and triage support for Community Fundraising activity, with specific responsibility for accurate data inputting and exceptional initial stewardship of community fundraising supporters.

Our current fundraising activities vary to include a wide range of supporter led events (Team CF), ranging from football tournaments to bake sales, silent discos, balls and more. You will also support in the delivery of our fundraising campaigns with a key focus on Wear Yellow Day and Festive fundraising.

The Community Fundraising team all work from home and regularly keep in touch with weekly online team meetings, individual catchups as required, as well as in person meetings throughout the year. This role would suit someone who is passionate about relational fundraising, is extremely organised and can work both on their own and in a team.  

Typical responsibilities in the role are:

• To triage and respond to incoming enquiries, material requests and bookings via phone & email, efficiently and accurately. 
• To ensure the management of accurate supporter records/bookings for key community events using third party external sites such as Enthuse to support this
• Engage with fundraising supporters and potential supporters to deliver exceptional stewardship and understanding people’s needs and challenges
• To assist in the correspondence with and development of fundraisers and donors, to ensure they have the support and fundraising materials they need to reach their fundraising goals and have an exceptional supporter experience
• Create and amend supporter records on the database in an accurate manner and within agreed standards ensuring data is always managed securely and effectively. 
• Update Community Pipeline with activity and income details and us this platform to provide data on fundraising activity. 

This is a home-based role with some travel throughout the UK. You will be able to take Time Off In Lieu (TOIL) for this and claim travel and subsistence allowances.

We will provide you with a home allowance to support costs of working from home, a laptop, mobile phone and any other essential equipment needed for your role.