Clinical Services Director

Title: Clinical Services Director

Department: Center for Resiliency and Wellness

Job Location: 623 Broadway

Job Status: Full-Time

Availability: Monday- Friday Rotating Hours, 9am-5pm, 11:00am-7:00pm

FLSA: Non-Exempt

About Greenwich House:   

Founded in 1902 as a settlement house to help New York’s increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness supports, education and personal enrichment, and skills building and cultural experiences.

Responsibilities

• Knowledge of New York State OMH documentation requirements/NYC DOHMH reporting/documentation requirements. 
• Understanding of Mental Health Outpatient Treatment and Rehabilitative Services (MHOTHs) Program regulations
• Alignment with agency standard of ethics, conduct and organization policies.
• Ability to work independently and collaboratively with interdisciplinary teams to accomplish client goals and adapt to changing program environment.
• Good communication skills, self-starter with ability to work independently and to interact with all levels of staff, both internally and externally.
• SIFI Field Instructor Certified with Field Supervisory experience with Social Work and/or LMHC interns.
• Must be able to establish priorities and a course of action for handling multiple tasks.
• Ability to satisfactorily perform other duties upon request by the Director of Behavioral Health Services.
• Knowledge and ability to provide brief techniques, such as crisis intervention and solution-focused approaches.
• Ability to provide long-term approaches when treating chronic mental health disorders or disabilities.
• Rotation of the after-hours crisis management phone for nights and weekend. 

Essential Functions 

• In collaboration with senior clinic leadership maintain the clinic as audit-ready for all regulatory bodies; inclusive of review of corrective action plans for monthly internal audits.
• Take an active lead in all agency clinical staff and interdisciplinary team meetings
• Participate in all in-service trainings and continued ongoing education 
• Representation at meetings with regulatory agencies in regard to clinical services 
• Provide supervision to clinical staff, both individual and group, with supervision notes
• Review staff documentation to make sure that it is person-centered and evidence-based, meets all billing requirements
• Participate in monthly Incident Review Committee 
• Review internal monthly audit and prepare responses for compliance committee
• Provide staff with training in regard to corrective action plans for monthly and agency audits
• Demonstrate leadership and oversee crisis situations within the clinic
• Keep the Director informed of progress, issues, crises, incidents, and problems to be addressed. 
• Work with clinical staff to help achieve service requirement expectations; up to and including disciplinary action
• Function as a member of the clinic’s senior leadership team
• Participation in program development
• Use time efficiently and be well-organized
• Responsible for clinical services provided at the Center for Resiliency and Wellness Community-Based Services
• Build relationships with community partners 
• Work collaboratively with other members of the senior leadership team
• Running and maintaining documentation of weekly staff meeting 
• Develop a referral network of relationships and MOUs   for medical and psychiatric conditions
• Work with the Office Manager to oversee and manage intakes and discharges 
• Provide other clinical and/or administrative duties as requested by the Director

Qualifications

• Licensed Clinical Social Worker (LCSW), LMSW, LMHC plus four (4) years of clinical experience, 2 years of supervisor experience preferred. 
• Knowledge of co-occurring evidenced-based treatment methodologies and modalities
• Knowledge of Federal, State and local documentation requirements to include but not limited to collaborative documentation, treatment planning, progress notes, assessments/screenings.
• Knowledge and/or experience in NYC social, legal, and correctional service systems and programs. 
• Good communication skills, self-starter with the ability to work independently and to interact with all levels of staff, both internally and externally. 
• Familiarity with a range of therapeutic interventions: play therapy, family therapy, trauma-informed care, CBT, DBT, ACT, and psychodynamic approaches to treatment.

Vaccination Requirement:

Greenwich House requires all new hires to be vaccinated and recommends all employees, interns, volunteers, and on-site contractors stay up to date with COVID-19 vaccines (including booster shots). 

Equal Employment Opportunity (EEO)

Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. For more information regarding Greenwich House and our EEO statement, please visit https://www.greenwichhouse.org/about/