Case Manager

We're Hiring!

  Case Manager

About Haley House: Haley House uses food and the power of community to break down barriers, open opportunities, and strengthen neighborhoods. Founded in 1966, Haley House has grown to include four interconnected branches: direct services (soup kitchen, food pantry, meal for elders), permanent affordable housing, urban agriculture, and social enterprise (Haley House Bakery Cafe). Our direct services and housing are located in the South End, and our social enterprise is located in Roxbury; our urban agriculture is in both neighborhoods.

This is a full-time position that offers a competitive salary at a 45k-50k range based on the candidate’s background and experience and includes excellent benefits, including

health, dental, PTO and 403(b).

Role: Identify service needs and facilitate access to services relating to mental and physical health, substance use disorders, and accessing and maintaining stable employment and housing for individuals returning from incarceration and for residents living in our Single Room Occupancy (“SRO”) housing units. Teach a curriculum focused on developing skills needed to obtain stable employment and housing and to maintain good physical and mental health.

Key Responsibilities:

• Working in conjunction with LiFT program staff, recruit individuals from the sentenced population to receive case management services and participate in the LiFT program by establishing working relationships  with the Suffolk County Sheriff’s Department staff and attending discharge panels at the Suffolk County House of Correction
• Enroll individuals in case management and LiFT programs and provide orientation and complete intake process
• Complete Individual Development Plans (IDPs) with clients to identify needs, address barriers, support asset development, and set goals
• Manage client caseload to provide reentry & stabilization services and promote retention of employment and housing
• Partner with agencies that offer workforce development programming
• Develop and maintain up-to-date information and contacts with community resources and programs that offer services to clients..
• Meet regularly with each client to discuss progress in meeting IDP goals, program compliance, and review client finances 
• Maintain ongoing communication with service providers as needed to support continued progress of each client towards meeting goals.
• Complete all required paperwork for each client on caseload.
• Attend necessary meetings, conferences, and training within Haley House and with outside providers.
• Track client outcomes in the database and assisting in the completion of monthly/quarterly reports
• Other tasks as assigned by the Operations Director or designee. 

Qualifications

• Bachelor's degree in education, criminal justice, and/or human service field or equivalent work experience
• Ability to obtain a contractor’s badge through the Suffolk County Sheriff’s Department
• Ability to work as a team member with other program staff and in collaboration with partner agencies
• Familiarity with the barriers associated with individuals experiencing homelessness, returning to the community from incarceration, and experiencing substance use disorders preferred.

To Apply: 

Please send cover letter and resume to abezeek@haleyhouse.org

Haley House is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Haley House fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.