Gift Shop Volunteer

About & Impact:

Norwood Crossing is a senior living community located in Chicago's Norwood Park neighborhood. Our gift shop works in coordination with the Norwood Life Society Thrift Shop whose mission is to raise funds for Norwood Crossing and its sister organization Norwood Seniors Network. Our volunteers work selflessly to help generate as much revenue as possible with proceeds from the sale of donations. 

Hours of Operation: 12 pm to 3 pm Monday – Saturday 

*Note: availability to volunteer on certain days or hours may vary based on current need.

Responsibilities and Expectations:

• Stock and display items in appropriate areas of the gift shop

• Communicate with Director of Volunteer Services when items are running low

• Assist with pricing donated items 

• Take stock of items that do well selling or items that customers ask for regularly 

• Light dusting as needed

• Respond to routine customer inquiries

• Maintain and promote positive internal and external relationships with clients, staff and fellow volunteers

• Understand and respect the boundaries of your assigned position; and perform your duties within those boundaries

• Communicate regularly with the Director of Volunteer Services and Thrift Shop Manager

• Demonstrate reliability arriving and leaving as instructed 

• Contact the Director of Volunteer Services if unable to work scheduled time

• Sign in and sign out

Benefits and Development Opportunities:

• Work a schedule that fits your lifestyle, whether once per week, twice a month, or three days per week

• If you love decorating, merchandising, or thrifting this is the place for you

• You receive a 25% discount on all eligible items at our gift and thrift shop 

• On the day you work, you may treat yourself to a free hot lunch in our employee lunchroom

• Learn new retail skills or utilize customer service and decorating skills you already have while having fun

Qualifications:

• Must be 18 years or older

• Must be physically able to stand and lift donated goods

• Must support the goal of Norwood Life Society of providing the very best in senior services and enhancing the independence and well-being of older adults

• Customer service skills

• Ability to commit to a regularly scheduled shift

norVOLution is committed to a diverse and inclusive volunteer environment