Director of Program Compliance

Our client is seeking a collaborative, mission-driven Director of Compliance to lead efforts across multiple social service programs.

What You'll Do

As our Director of Compliance, you'll serve as a trusted partner to program leadership, helping strengthen services through thoughtful oversight, education, and continuous quality improvement.

Your responsibilities will include:

• Leading and mentoring a dedicated compliance team of 6–8 professionals.
• Building a culture of quality, accountability, and continuous improvement across the organization.
• Developing, reviewing, and implementing policies and procedures that support best practices and regulatory compliance.
• Conducting compliance reviews, audits, and site visits to ensure programs consistently meet City, State, Federal, and funder requirements.
• Preparing programs for inspections and audits while providing guidance and support throughout the process.
• Identifying opportunities to improve compliance, reduce organizational risk, and strengthen service delivery.
• Analyzing regulatory and contract requirements and translating them into practical tools, policies, and workflows.
• Partnering with program leaders to develop solutions that improve performance and client outcomes.
• Delivering training and coaching that empowers staff to confidently meet compliance expectations.
• Supporting performance improvement initiatives and coordinating incident investigations when needed.
• Working across diverse programs operating under multiple regulatory agencies, including Medicaid-funded services.

What You Bring

We're looking for someone who combines strong regulatory knowledge with a collaborative leadership style and a genuine commitment to helping people.

Qualifications include:

• Bachelor's degree in Human Resources, Social Work, Public Administration, or a related field (Master's degree preferred).
• 4+ years of progressive compliance, quality assurance, or regulatory experience within social services or human services.
• Experience working with government funders and regulatory agencies.
• Previous experience leading and developing high-performing teams.
• Strong understanding of state and federal regulations affecting human service organizations.
• Experience preparing for and responding to audits, inspections, and regulatory reviews.
• Knowledge of the AWARDS database is a plus.
• Excellent communication and relationship-building skills with the ability to work effectively across departments.
• Strong analytical thinking, sound judgment, and the ability to manage sensitive and confidential information.
• Comfort working in a fast-paced environment where priorities can shift quickly.
• Proficiency with Microsoft Office and the ability to learn new technology platforms.

• • Competitive health and dental plans, with coverage available for your spouse, domestic partner, and dependents
  • Minimum of 3 weeks paid vacation, 12 paid holidays, plus additional paid sick and personal time
  • 403(b) retirement plan with BRC matching contributions
  • Tuition assistance and a variety of career development and training opportunities
  • Flexible Spending Accounts (FSAs) for healthcare, transit, and childcare expenses
  • Free resources for legal, financial, and personal support