Administrative Assistant

ABOUT THE DEPARTMENT OF HUMAN SERVICE PROGRAMS:

The Department of Human Service Programs (DHSP) creates and coordinates services that enhance the quality of life for Cambridge residents. Driven by the needs of residents, DHSP’s extensive services and programs touch almost every sector in the city: from newborns to senior citizens, from school-aged children to homeless families, from non-profit organizations to local employers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Act as administrative support to King Open Extended Day, performing daily reception and administrative tasks

including but not limited to:

• Provide admin/clerical support to King Open Extended Day administrative staff.
• Support on-site after-school operations.
• Answer phone calls and emails and respond to caregiver inquiries.
• Manage monthly billing and collection of fees for after-school care.
• Support management of daily attendance.
• Create and maintain systems.
• Manage and order supplies and equipment.
• Support parent/caregiver communication about programming.
• Maintain events calendar.
• Perform event planning, recruitment, and meeting support.
• Actively engaging in and supporting the Department’s Race and Equity Initiative.
• Work collaboratively with partners and other departments.
• Provide general administrative and office support as needed.
• Maintaining social media and supporting communication’s plan.
• Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MINIMUM REQUIREMENTS:

Experience and Education

• HS diploma/GED required.

Knowledge, Skills, and Abilities

• Must be well organized, reliable, and prompt.
• Have excellent interpersonal skills, be familiar with Microsoft Office and be able to work cooperatively with a diverse group of people.
• The City of Cambridge’s workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies.

WORK ENVIRONMENT:

School setting, open desk space, fluorescent lighting. This position may be eligible for partial hybrid work under the City’s Telework Policy depending on operational needs.

PHYSICAL DEMANDS:

Must be able to lift a minimum of 25 lbs. and be able to sit at a desk for an extended period-of-time.