Case Manager (Multiple Openings)

Amirah, Inc is a trauma-informed faith-driven nonprofit serving women who have experienced sex trafficking and commercial sexual exploitation.

Reporting to the Director of Client Services, the Case Manager works within a team dynamic with direct care staff to provide trauma-informed support for survivors of sexual exploitation in our programs. They provide oversight and management for the practical needs of clients, connecting them to appropriate government and community resources. They are a vital part of each client being given access to resources for their exit from sex trafficking and the commercial sex trade, and their whole-person care recovery.

You should apply if…

• You believe in the dignity of all human lives, no matter the color of your skin, your faith, your gender, your sexuality, or anything else.
• You are a skilled empathetic clinician who enjoys building strong and balanced teams to achieve collective goals, and fostering a collaborative growth culture
• You’re excited about the challenge of building deeply intentional processes towards a more diverse, equitable and racially just community

DIVERSITY AND INCLUSION STATEMENT

We take the broadest possible view of diversity.

We value the visible and invisible qualities that make you who you are.

We welcome that every person brings a unique perspective and experience to advance our mission and progress the work of healing in community, breaking the cycle of exploitation, and providing new communities where survivors can thrive in life.

We believe that each Amirah community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.

We strive to include diversity, equity, and inclusion practices at the center of our daily work.

We commit to using these practices for our business and our communities.

SPECIFIC RESPONSIBILITIES

• Individual case management meetings with clients to assess needs, individual goals, progress toward goals, and stage of exit – this includes both home visits and in-office meetings.
• Assist clients in connecting to various resources in areas including but not limited to health, mental health, substance recovery, legal, employment, educational, nutrition, transportation access, utility account set-ups, fuel assistance, etc.
• Facilitate financial literacy education and group work for clients.
• Serve as a liaison for client and other service providers, collaborating with case workers from other agencies with which the program participant may be associated. Help develop and maintain relationships with service providers.
• Keep up-to-date records and communicate with staff on the progress of clients.
• Follow procedures for program policies (data entry, ability to take notes for client files, etc.).
• Ensure that all case records are maintained in compliance with Federal, State and Organizational standards for each program participant.
• Support the Sr. Case Manager in unit-specific issues as needed including but not limited to: communicating unit-related issues between clients & landlords/property managers, assisting with client move-ins & move-outs, collecting client income certifications, assuring current sublease agreements are active, and that animal policies & requests have been adequately communicated.
• Participate in on-call rotation to meet the functional needs of the program.
• Carry out all assignments designated by the Sr. Case Manager and the Director of Client Services.
• Track necessary expenses with appropriate supervisor approval and report all spending to the Office Manager in conjunction with the allotted program budget.
• Participate in ongoing training opportunities to develop and/or further enhance knowledge and skill set.
• Perform any other job-related duties as assigned to ensure the proper function of the program.

QUALIFICATIONS

• Passionate about Amirah’s ministry and work; able to communicate and promote the faith, philosophy, mission, and value of the organization both internally and externally.
• Follower of Jesus Christ and committed to His church.
• All candidates should have Case Management experience.
• Bachelor’s Degree in social work or similar field required.
• Strong administrative and organizational skills; strong computer and software skills required.
• Strong ability to problem-solve, multi-task, and work in an independent environment as a part of a team-unit with a high level of collaboration required.
• Strong interpersonal and communication skills.
• Driver’s license and vehicle.
• Non-profit and/or office environment experience preferred.
• People with lived experience of commercial sexual exploitation are encouraged to apply.

BENEFITS

Amirah provides the following benefits for this position:

• Competitive salary package.
• Four weeks paid vacation annually.
• One wellness day per quarter – required to be taken each quarter.
• Eligible for health insurance package, dental insurance, and 401K.
• Accumulated sick time, up to forty (40) hours a year.
• Paid holidays on all federal holidays, Patriot’s Day, Day after Thanksgiving, and Christmas Eve.

Amirah provides the following benefits for this position:

• • Competitive salary package.
  • Four weeks paid vacation annually.
  • One wellness day per quarter – required to be taken each quarter.
  • Eligible for health insurance package, dental insurance, and 401K.
  • Accumulated sick time, up to forty (40) hours a year.
  • Paid holidays on all federal holidays, Patriot’s Day, Day after Thanksgiving, and Christmas Eve.