Pro Bono Volunteer Engagement Coordinator

Pro Bono Volunteer Engagement Coordinator (Support Staff)

Role Overview

The Volunteer Engagement Specialist provides vital operational support to the Volunteer Directorate. This role focuses on the day-to-day execution of initiatives that foster a positive volunteer culture, ensuring that recognition, communication, and feedback programs are maintained consistently and to a high standard.

Key Responsibilities

• Metric Tracking & Reporting: Consistently track volunteer satisfaction metrics and assist in compiling reports on program outcomes to measure the health of the volunteer community.
• Initiative Coordination: Execute volunteer recognition programs, assist in the logistics of event planning, and support the distribution of volunteer communications.
• Feedback Administration: Support the analysis of volunteer feedback to help the organization understand community needs and sentiments.
• Process Improvement: Identify daily operational challenges and propose practical improvements to the Deputy Director to enhance program efficiency.
• Documentation Maintenance: Ensure all operational procedures and documentation related to engagement activities are up to date and accessible.

Position Details

• Type: Volunteer
• Location: Remote.
• Time Commitment: Approximately 3-5 hours per week
• Reporting Structure: Reports directly to the Director of Volunteers
  • Alternate Report: Chief Volunteer Officers
• Term: Six months to one-year commitment.

Qualifications & Requirements

• Organizational Skills: Ability to coordinate multiple tasks and maintain detailed records.
• Technical Proficiency: Comfortable using Google Workspace, Flowlu, and various communication platforms.
• Communication: Strong interpersonal skills with a professional and positive tone in all interactions.
• Reliability: Commitment to a regular schedule and the timely completion of assigned tasks.

Benefits

• Professional Development: Access to online learning materials, including Google Certificates on Coursera.
• Networking: Connect with a diverse community of project management professionals and non-profit leaders.
• Career Advancement: Enhance your resume with niche experience in volunteer operations and receive performance-based letters of recommendation.
• Recognition: Eligible for Volunteer of the Month/Year awards and other appreciation initiatives.

About VPMMA:

The Veteran Project Manager Mentor Alliance (VPMMA) is a 501(c) (3) nonprofit organization committed to guiding military service members, veterans, and their spouses toward excellence in project management. We aim to build a strong, supportive community through mentorship, networking, and professional development, and we strongly believe in the transformative power of project management skills for veterans. VPMMA is committed to providing all volunteers with an equal opportunity and a harassment-free environment, and may require background checks for certain positions. Volunteers must maintain confidentiality, adhere to our Code of Conduct, and comply with all applicable laws and policies.

Training and Support:

Volunteers will receive training on VPMMA's mission, programs, and communication strategies. The Volunteer Coordinator and the Human Resources team will provide ongoing support to ensure you have the resources and guidance needed to excel in this role.

Note: This description provides a general overview of the volunteer position and may be modified as needed. Our organization is continually evolving, and as such, some roles and responsibilities may change. We will keep you informed and provide updates if there are any changes to your position.

Join our team and help us support veterans in their project management journey!