Be the friendly face that welcomes our community and become our reception volunteer!

We are seeking a culturally sensitive volunteer to support our Community Support Team with multiple customer service tasks. (Monday through Thursday)

+ Skills/Abilities

• Bilingual (Spanish/English)
• Customer service oriented
• Strong verbal communication and listening skills
• Organized and able to multi-task with minimal supervision

+ Essential Role Functions

• Answer phone calls and direct them appropriately
• Welcome walk-in and clients with appointments
• Assist clients with requests and provide necessary resources and information
• Prepare material and/or gift bags for workshops/classes/events
• Create marketing material for promotional purposes
• Provide support with data entry and assist in generating a variety of organizational reports
• Support in the coordination and preparation of community and outreach events

+ Education and Experience

• No experience in the field necessary. Training will be provided.
• Preferably, knowledge in customer service and administration
• Must be 18 years of age or older.
• Health background preferred

+ Requirements

• Oral and written communication in Spanish
• All volunteers must pass a criminal background check and an informal interview with the Volunteer Coordinator.
• Complete Confidentiality Training through MIVAN (2 hours).