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Published 1/15/26 1:37PM

Be the friendly face that welcomes our community and become our reception volunteer!

Centro Multicultural La Familia
On-site, Volunteer must be in or near Pontiac, MI
I Want to Help

    • Details

    Available Times:
    Weekdays (daytime)
    Time Commitment:
    A few hours per week
    Commitment Details:
    We are looking for at least once a week from 9:00am-5:00pm
    Recurrence:
    Recurring
    Volunteers Needed:
    2
    Cause Areas:
    Crime & Safety, Education, Human Rights & Civil Liberties, Immigrants or Refugees, Mental Health
    Benefits:
    Training Provided
    Good For:
    Age 55+, International Volunteers
    Participation Requirements:
    Driver’s License, Background Check, Attend Orientation
    Age Requirement:
    18+
    Other Requirements:
    Complete trainings, reliable transportation, must speak spanish.

    Description

    We are seeking a culturally sensitive volunteer to support our Community Support Team with multiple customer service tasks. (Monday through Thursday)

    + Skills/Abilities

    • Bilingual (Spanish/English)
    • Customer service oriented
    • Strong verbal communication and listening skills
    • Organized and able to multi-task with minimal supervision

    + Essential Role Functions

    • Answer phone calls and direct them appropriately
    • Welcome walk-in and clients with appointments
    • Assist clients with requests and provide necessary resources and information
    • Prepare material and/or gift bags for workshops/classes/events
    • Create marketing material for promotional purposes
    • Provide support with data entry and assist in generating a variety of organizational reports
    • Support in the coordination and preparation of community and outreach events

    + Education and Experience

    • No experience in the field necessary. Training will be provided.
    • Preferably, knowledge in customer service and administration
    • Must be 18 years of age or older.
    • Health background preferred

    + Requirements

    • Oral and written communication in Spanish
    • All volunteers must pass a criminal background check and an informal interview with the Volunteer Coordinator.
    • Complete Confidentiality Training through MIVAN (2 hours).

    Location

    On-site

    Centro Multicultural La Familia

    91 N Saginaw St, Pontiac, MI 48342, USA
    Directions

    Room 200

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