Nonprofit
Published 5 months ago
Be the friendly face that welcomes our community and become our reception volunteer!
On-site, Volunteer must be in or near Pontiac, MI
Details
Available Times:
Weekdays (daytime)
Time Commitment:
A few hours per week
Commitment Details:
We are looking for at least once a week from 9:00am-5:00pm
Recurrence:
Recurring
Volunteers Needed:
2
Cause Areas:
Crime & Safety, Education, Human Rights & Civil Liberties, Immigrants or Refugees, Mental Health
Benefits:
Training Provided
Good For:
Age 55+, International Volunteers
Participation Requirements:
Driver’s License, Background Check, Attend Orientation
Age Requirement:
18+
Other Requirements:
Complete trainings, reliable transportation, must speak spanish.
Description
We are seeking a culturally sensitive volunteer to support our Community Support Team with multiple customer service tasks. (Monday through Thursday)
+ Skills/Abilities
- Bilingual (Spanish/English)
- Customer service oriented
- Strong verbal communication and listening skills
- Organized and able to multi-task with minimal supervision
+ Essential Role Functions
- Answer phone calls and direct them appropriately
- Welcome walk-in and clients with appointments
- Assist clients with requests and provide necessary resources and information
- Prepare material and/or gift bags for workshops/classes/events
- Create marketing material for promotional purposes
- Provide support with data entry and assist in generating a variety of organizational reports
- Support in the coordination and preparation of community and outreach events
+ Education and Experience
- No experience in the field necessary. Training will be provided.
- Preferably, knowledge in customer service and administration
- Must be 18 years of age or older.
- Health background preferred
+ Requirements
- Oral and written communication in Spanish
- All volunteers must pass a criminal background check and an informal interview with the Volunteer Coordinator.
- Complete Confidentiality Training through MIVAN (2 hours).
Location
On-site
Centro Multicultural La Familia
91 N Saginaw St, Pontiac, MI 48342, USA
Directions
Room 200
