Operations Coordinator (Execution, Coordination & Workflow Support) - Volunteer Role

Operations Coordinator (Execution, Coordination & Workflow Support)

The Donovan’s Venom (501c3 Nonprofit)

Department: Operations

Location: Remote

Position Type: Volunteer Role

Reports To: Operations Manager / Director of Operations

Position Overview

The Operations Coordinator is responsible for supporting day-to-day operational activities, ensuring tasks, processes, and workflows are organized, tracked, and executed effectively.

This role focuses on coordination, communication, and follow-through—ensuring that projects move forward and operational processes run smoothly.

Operating at the intersection of execution, organization, and cross-functional coordination, this role is critical to maintaining efficiency and consistency across the organization.

Key Responsibilities

1. Task & Workflow Coordination
   • Track and manage tasks across teams
   • Ensure assignments are clearly defined and followed through
   • Support workflow organization

1. Operational Support
   • Assist with day-to-day operations
   • Support execution of projects and initiatives
   • Ensure operational processes are running smoothly

1. Scheduling & Coordination
   • Coordinate meetings, timelines, and deliverables
   • Ensure alignment across team schedules
   • Support calendar and activity management

1. Communication & Follow-Up
   • Facilitate communication between teams
   • Follow up on tasks, deadlines, and deliverables
   • Ensure accountability and clarity

1. Documentation & Tracking
   • Maintain trackers for:
   • Tasks
   • Projects
   • Operational workflows
   • Ensure accurate and up-to-date records

1. Process Support & Consistency
   • Follow established operational processes
   • Support process consistency across teams
   • Identify gaps or inefficiencies

1. Cross-Functional Coordination
   • Work with:
   • Operations team
   • Programs
   • Marketing
   • Technology teams
   • Ensure alignment and coordination

1. Problem Identification
   • Identify operational issues or delays
   • Escalate concerns as needed
   • Support resolution of challenges

1. Data & Reporting Support
   • Assist with basic reporting and tracking
   • Provide updates on task and project status
   • Support operational visibility

1. Organization & File Management
   • Maintain organized documentation and files
   • Ensure accessibility of information

1. Flexibility & Support
   • Provide support across multiple operational needs
   • Adapt to changing priorities

1. Continuous Improvement
   • Identify opportunities to improve workflows
   • Support process improvements
   • Enhance operational efficiency

Volunteer Commitment Expectations

• • Estimated Commitment: 10-15 hours per week
  • Flexible schedule
  • Participation in operations meetings required
  • Fully remote

Minimum Qualifications

• • 1–3 years of experience in:
  • Operations support
  • Administrative coordination
  • Project coordination
  • Strong organizational and time management skills
  • Ability to manage multiple tasks

Preferred Qualifications

• • Experience with:
  • Task tracking tools (e.g., Google Sheets, project management tools)
  • Experience in nonprofit or remote environments

Core Competencies

Organization & Coordination

• • Manages tasks and workflows effectively
  • Keeps operations structured

Execution & Follow-Through

• • Ensures tasks are completed
  • Maintains accountability

Communication

• • Coordinates across teams
  • Ensures clarity

Attention to Detail

• • Maintains accurate tracking and documentation
  • Avoids errors

Problem Solving

• • Identifies issues early
  • Supports resolution

Adaptability

• • Adjusts to changing priorities
  • Supports multiple needs

Work Environment

• • Fully remote
  • Collaborative operations environment
  • Fast-paced and execution-focused

Important Disclaimer

This is a volunteer role.

We are onboarding individuals who are ready to contribute immediately.

Please only apply if you are prepared to begin within the next 14 days.