Development and Operations Coordinator

Vibrant, creative Advancement Team looking for a collaborative, talented and highly motivated colleague to work with our team and support our mission.

Responsibilities:

Collaborate with the Chief Advancement Officer, CEO, Finance team, and Advancement team as assigned to create, track, and update standard operating procedures (SOPs), including:

• Development and Finance reconciliation of accounting and Raiser’s Edge systems
• MAB’s Gift Acceptance Policy, donation processing and documentation for gift entry.
• Donation acknowledgment letter process, criteria for donation acknowledgment letters, analysis and reporting and pledge process and reminders.
• Donor stewardship, mailing, email, and phone lists.

Approximate breakout of responsibilities:

Donor and Revenue Analysis (10%)

• Collaborate with the Chief Advancement Officer and consultants as assigned to review, rate, evaluate, and recommend current, lapsed, and long lapsed donors.

Stewardship (10%)

• Create and execute a system for welcoming, engaging, and retaining new donors.
• Create and execute a recurring donation society.
• Lead the planning and execution of the annual Valentines project.
• Complete other stewardship projects as assigned.

Gift Processing/Database Management (45%)

Administrative (10%)

• Board of Directors Management
• Weekly Team Meeting Preparation/Execution
• Prepare weekly Advancement Team meeting agendas with accurate financial updates, participants, date, and times.

Other (15%)

• Communications content advisement and review, as assigned.
• Email setup and distribution, as assigned.
• Special Events Support
• Provide support as needed for all annual and special events including, but not limited to:
• Event invite/registration/attendance lists
• Volunteer and event coordination

Annual events include:

• Valentines – February
• Pratt Lecture Series – March
• Boston Marathon – April
• Spring Appeal – May/June
• Calendar Year-End Appeal – November/December

Qualifications

• Bachelor’s degree plus minimum of two years of relevant work experience, or an Associate's degree plus minimum of four years of relevant work experience

Relevant experience includes:

• Flexibility to support a fast-paced work environment
• Maintaining donor confidentiality and safeguarding donor data integrity
• Donor relations and outreach, primarily with new donors, consistent donors, and recurring giving prospects
• Experience with nonprofit donor database management
• Engaging in training about donor database management, recommending and executing software upgrades
• Keeping development operations standard operating procedures updated, annually, at a minimum, and overseeing their evaluation and execution
• Updating written procedures regarding donor database management and training Development staff in the database as appropriate
• Providing reports for senior staff including philanthropic revenue, progress toward fiscal year private revenue goals, cash received, pledges paid or overdue
• Partnering with Development and Finance on reconciliations and audits of private philanthropic pledges, donations, grants, and sponsorships
• Supporting leadership in setting and achieving fiscal year philanthropic revenue goals
• Performing prospect and donor research
• Rating private individual and family prospects and donors based on relationships, philanthropic history, and capacity to donate as appropriate or assigned
• Reviewing and updating donor portfolio assignments to gift officers at least bi-annually
• Leading or supporting volunteer management as assigned
• Providing events support as assigned

In-office or hybrid work environment

• Occasional support required for annual events during evenings and weekends.
• Job Type: Full-time
• Pay: Up to $24.02 per hour