Human Resource Manager

Inclusiv is the largest network of community development financial institutions (CDFI) with a mission to promote financial inclusion in low-income communities across the country.  Through our network of more than 500 community-based lenders, Inclusiv reaches more than 20 million consumers with limited incomes and residing in historically redlined communities.   

Inclusiv is committed to supporting and growing inclusive, equitable and sustainable communities by investing in solutions that build wealth, create jobs, improve financial security, and reduce energy cost burden for consumers, households, and small businesses.   

Inclusiv is a dynamic growth-oriented organization with a commitment to diversity, equity, inclusion and belonging in our network, governance, and workplace for fifty years.  Inclusiv seeks a Human Resource Director to support this rapidly growing organization and build a strong and sustainable organization.   This position is based in New York City. 

Currently, Inclusiv has plans to double in size in the next 12-18 months. 

Overview

As a Human Resource Director at Inclusiv, you will build and shape a team to lead this growing organization to recruit, onboard, deliver benefits and deliver all HR functions, ensuring the smooth operation of various HR processes. This position requires a seasoned HR professional with the experience of designing and implementing systems to support a growing workforce.   The ideal candidate will be detail-oriented, organized, and capable of multitasking in a fast-paced and growing environment.  

The HR Director will support all facets of the employee lifecycle including onboarding, HR reporting, training and development, talent acquisition support, employee engagement and policy administration ensuring compliance with federal and state laws.

This position will be a direct report to the SVP of People and Organizational Development. 

Responsibilities

Build HR Support Team:

• Coordinate HR activities including staff training, professional development events and individualized learning opportunities. 

• Lead annual performance evaluations including refining performance assessment tools, manage supervisor training, establishing timelines; 

• Communicate regularly with supervisors and full staff on the evaluation process;

• Support the development and strategic implementation of policies, procedures and tools to support performance management, communication and relationship building while fostering positive relationships between employees and managers; 

• Other HR work as assigned.

Employee Onboarding and Offboarding:

• Manage all employee recruitment activities including working with managers on the development of job descriptions, reviewing and finalizing job descriptions for accuracy and consistency, establishing a process for candidate screening and interviewing; 

• Develop consistent tools and templates including recruitment checklists, interview processes and protocols, and responses to candidates; 

• Provide training to supervisors on conducting interviews and reference checks; 

• Manage the onboarding process for new hires, including paperwork completion, orientation, and system setup and organizational culture training, as needed;

• Coordinate offboarding activities, such as exit interviews, final paycheck processing, and benefits termination.

HR Data Management:

• Maintain accurate employee records and databases, ensuring confidentiality and data integrity; 

• Generate HR reports and analytics as needed for management and compliance purposes; 

• Coordinate with Fiscal team on the development of employee time management and reporting system; 

• Deliver staff and supervisor training on timesheets and time management requirements; 

• Update employee information in HR management systems promptly and accurately.

Benefits Administration:

• Assess current level of Inclusiv HR benefits and determine comparisons with peer employers; 

• Develop a plan for retaining and growing existing plans and\or identifying other comparable plans to deliver a cost-benefit analysis to senior managers; 

• Coordinate benefits enrollment processes and assist employees with benefit-related inquiries; 

• Collaborate with benefits providers to resolve issues and ensure accurate deductions and contributions; 

• Communicate regularly and frequently with all personnel on benefits information, coordinating information sessions, benefits enrollment education and office hours.

HR Compliance:

• Remain up-to-date on federal, state, and local employment laws and regulations; 

• Implement regular employee and manager trainings to ensure compliance with all federal, state and local laws and regulations; 

• Assist in ensuring company policies and practices are compliant with relevant legislation; 

• Administer transaction processes/procedures to ensure proper processing of various HR transactions; 

• Support HR audits and investigations as necessary.

Fiscal Collaboration

• Collaborate with Fiscal team to reconcile any payroll-related issues; 

• Handle payroll inquiries and discrepancies with professionalism and efficiency; 

• Prepare time-off accrual reports in collaboration with Fiscal staff. 

Qualifications:

• Commitment to Inclusiv mission of community development and engagement; 

• Master’s degree in human resources, Business Administration, or related field preferred; 

• At least 8-10 years of work experience in HR; 

• Working knowledge of all HR functions, laws and practices, particularly employee relations; familiarity with organizational development and effectiveness and talent management is preferred; 

• Ability to maintain confidentiality and handle sensitive information with discretion; .

• Experience working within a matrix organization with the ability to adapt quickly in a varied work environment, be sensitive to diverse cultural differences, build relationships, and work successfully at all levels of a complex organization; 

• Strong organizational and time-management skills, with the ability to prioritize tasks effectively; 

• Ability to use technology (i.e. MS Office, HRIS systems) to gather, interpret, organize, and present data; 

• Strong interpersonal and communication skills to support, communicate and influence across all parts of the organization, including with remote teams; 

• Ability to anticipate HR challenges and proactively take steps to mitigate risks; 

• The ability to work collaboratively with all levels of staff to develop strong working relationships with individuals across the company; 

• Ability to work collaboratively in a team environment and independently with minimal supervision; 

• Positive attitude with an agile mindset

Salary Range: $105,000-$120,000 annually.  Additionally, we offer a comprehensive benefits package, including healthcare coverage, retirement plans, opportunities for professional development, discretionary time off policy, and much more. 

To Apply: Please send a cover letter, resume and salary requirements. Applications will be reviewed on a rolling basis until the position is filled.

About Inclusiv 

Inclusiv is a non-profit and CDFI intermediary that drives investment, makes connections, builds capacity, and advocates for our network of member Community Development Credit Unions and the communities they serve. Our mission is to help low-income people achieve financial independence through credit unions. We provide capital, make connections, build capacity, develop innovative products and services and advocate for our member community development credit unions (CDCUs). At Inclusiv, we believe that true financial inclusion is a fundamental right.  We value our diverse staff and membership and seek to maintain that tradition of diversity in all our recruitment efforts. It is the policy of Inclusiv to provide equal opportunity in all aspects of employment to all employees or applicants for employment without discrimination on the basis of or in regard to sex, race, color, religion, age, ancestry, national origin, disability, marital status, sexual orientation, gender identity, veteran status and any additional categories protected by applicable federal, state or local laws.

Inclusiv offers a comprehensive benefits package, including healthcare coverage, retirement plans, opportunities for professional development, discretionary time off policy, and much more.