Associate Director of Community Education & Partnerships

Job Description

Position Title: Associate Director of Community Education & Partnerships

Department: Community Education & Partnerships (CEP)

Reports to: Chief Program Officer

Location: 3450 3rd Street, San Francisco, CA 94124

ABOUT THE ORGANIZATION

Safe & Sound is a children’s advocacy organization working to prevent child abuse and reduce its devastating impact on the child, their family, and our entire community. We have been a pioneer in the field of child abuse prevention, working within San Francisco for more than 50 years. Recently, the organization has begun to expand its impact working throughout the state of California.

Child maltreatment is a complex problem, but a preventable one. Our data-informed approach leverages three primary strategies: we empower children with knowledge and confidence; we support families providing resources and skills; we activate the community and the change-makers within it to create a thriving social safety net for children and their families.

The organization has an annual operating budget of approximately $15.4 million and is supported by approximately 70 staff, interns, and more than 80 volunteers. Safe & Sound headquarters is located in a historic firehouse in the Haight-Ashbury neighborhood of San Francisco, with a second office in the Bayview neighborhood.

Safe & Sound recently merged with The Center for Youth Wellness (CYW), a national leader in the effort to advance pediatric medicine, raise public awareness, and transform the way society responds to children exposed to Adverse Childhood Experiences (ACEs). Founded by California’s first Surgeon General Dr. Nadine Burke Harris, CYW has created a national call to screen, treat, and heal ACEs and toxic stress.

More information is available at: www.safeandsound.org.

OVERALL SUMMARY

The Associate Director of Community Education and Partnerships (AD) is a member of the Safe & Sound leadership team and a critical position in the development and implementation of the organization’s strategic direction and vision. The organization's Strategic Agenda envisions preventing and reducing the impact of childhood abuse, neglect, and trauma by strengthening families, building communities, and advancing healing, equity, and justice. Safe & Sound will accomplish this through our Theory of Change that outlines a socio-ecological approach to ending abuse by focusing on the individual, family, community, and system levels.

As a member of the leadership team, the incumbent will provide leadership and vision to the organization and its staff in collaboration with the Chief Executive Officer (CEO), Chief Program Officer (CPO), and other members of the leadership team. This position will report directly to the CPO; directly supervise a team of Senior Program Managers and be responsible for staff, community partners, volunteers, interns, and various consultant contracts.

ESSENTIAL FUNCTIONS

Leadership Responsibilities

● Collaboratively responsible for the health, growth and direction of Safe & Sound and its internal teams and community partnerships.

● Develops and implements annual and future program plan(s), program metrics, assessment(s) and evaluation(s) in collaboration with the CPO.

● Oversee and manage the department budget of approximately $3 million annually.

● The Associate Director will work directly with the CPO and CEO to support internal program strategy, collaboratively develop key community relationships, identify opportunities for complementary and expansive models and serve as a thought leader internally and externally.

● Leading and implementing community education and partnership programs and developing future programs to achieve the outcomes of the Community Education & Partnership Department.

● Implementing organizational Theory of Change aligned with our Strategic Agenda, in conjunction with CPO & CEO.

● Creating, facilitating and advancing community partnerships within San Francisco and outside of the county to create and maintain a community-wide coalition focused on prevention.

● Responsible for providing connection and integration across the organization’s other site and strategy areas along with the CPO and other program and departmental leaders.

● Responsible for joint leadership of Safe & Sound program and operations teams, including staff culture, performance management, and outcomes in collaboration with departmental leadership and the CPO.

● Responsible for Safe & Sound clients who include individuals, families, communities, and partners. Accountable for ensuring departmental programs are achieving measurable outcomes for communities, contracts, as well as reaching target populations.

● Knowledge of state laws pertaining to mandated reporting, deep understanding of Trauma Informed Systems, and an understanding of barriers impacting families and communities from receiving care.

● Maintain confidentiality and HIPAA compliance.

Community Partnerships

● In collaboration with the CPO, oversee Safe & Sound's efforts in developing and advancing multiple existing and new partnerships with community-based organizations including the SafeStart Collaborative, Communities of Care, and Family Services Alliance.

● Responsible for overseeing all aspects of community services, including community trainings (i.e., Mandated reporting, Child Safety Awareness, Keeping Kids safe, Trauma Informed Systems), parenting workshops & classes, family services alliance, community partnerships (i.e., Safe Start Collaborative).

● Works with the CPO to identify gaps in services and makes recommendations to address them; ensures appropriate services are provided to clients as needed.

● Build and maintain relationships with key Family Resource Center stakeholders such as management, direct service staff, leadership and funders.

● In conjunction with the CPO, strengthen, enhance, and develop new programs as needed in response to needs presented by the community.

Community Education

● Provides leadership, including strategy, oversight and development, for community training programs (e.g. Mandated Reporter Training, Child Safety Awareness, SafeStart) as well as emerging curriculum areas in collaboration with the CPO.

● Provides oversight and strategy for public awareness efforts including, but not limited to, April Child Abuse Prevention Month activities.

● Support the Chief Executive Officer (CEO), CPO and Development Department on developing and maintaining funding sources as well as the successful cultivation and solicitation of prospective funders.

Administration

● Prepare and manage a departmental budget of approximately $3M, running the annual budgeting process for the department in collaboration with the Finance Department and CPO.

● Responsible for ensuring appropriate communication and inter-program coordination to meet the best interest of the community.

● Respond to all emails, telephone calls, and other communications in a timely and appropriate manner.

● In collaboration with the data team, assists in the development of an evaluation system(s) to assess efficacy of all programming.

● In conjunction with the CPO, recruit and hire departmental staff.

● Attend board, leadership, departmental, and general staff meetings. Lead departmental and team meetings as appropriate. Attend other meetings as requested by the CPO and/or CEO.

● Provide monthly program reports, including developing and managing programmatic data collection on all programmatic activities for Board, team, community partners, funders, and others as requested.

● Collaborate with Senior Program Managers in identifying and accessing resources and disseminating information and schedule trainings and presenters as needed.

● Manage monthly departmental credit card reconciliation process.

● Manage & prepare monthly contractual reports.

● Ensure compliance with laws, regulations, contract requirements, and agency policy and procedure.

● Provide on-site coverage to support team members at the Bayview and/or Waller site.

● Collaborate with the CPO and Associate Director of Child & Family Services to develop and implement standardized policies and procedures for Safe & Sound programs supporting families and communities.

● Supervise Senior Program Managers (SPMs), hold weekly supervision meetings, schedule trainings that promote quality of services, and workforce development.

● Develop, motivate, and foster collaborative relationships both internally & externally.

Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

● Graduate degree in public health, social work, child development, or a related field required.

● Minimum 5+ years of experience in program development, community engagement, and supervising managers.

● Demonstrated experience working with diverse and high-risk populations.

● Basic computer skills required: word processing, Google apps/Microsoft office.

● Liaise with various stakeholders, clients, partners, and funders on relevant data, impact, and performance measurement.

● Experience in data collection, program evaluation and utilizing metrics to inform practice.

● Excellent hands-on problem solving skills & attention to detail.

● Must have excellent verbal and written communication skills, organizational and time management skills, and analytical skills to meet program and contract objectives.

● Requires familiarity with and knowledge of current policies and services available in the community for at-risk families.

● Requires knowledge of psychological trauma and its impact on individuals and communities.

PREFERRED QUALIFICATIONS

● Familiarity and knowledge of current policies and services available in the community for at-risk families; psychological trauma and its impact on individuals and communities; local community agencies and organizations is strongly preferred.

● A demonstrated commitment to public and community service with an enthusiasm for Safe & Sound’s mission and a shared commitment to equity, inclusion, and justice.

● Leading Multi-disciplinary teams, project management experience.

● Certification in Trauma informed Care preferred.

● Non-profit management experience.

● Understanding of Salesforce preferred.

POSITION SPECIFICATIONS

● Full time

● Exempt

● Position will be fingerprinted, E-verified, and reference-checked

PHYSICAL REQUIREMENTS

● Typical Working Conditions

○ This position works in a variety of settings including standard office and community settings.

● Equipment Used

○ Computer, phone, fax, copier.

● Essential Physical Task

○ Ability to travel within San Francisco and occasional travel throughout and outside of California.

○ Ability to lift/push/pull up to 20 pounds unassisted;

The base salary for this position is $110,200 annually and is eligible for agency-sponsored benefits.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider all qualified applicants with arrest and conviction records. Safe & Sound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The CEP team strives to cultivate a team that reflects the diverse population we serve and thus strongly encourages diverse candidates from underrepresented communities to apply, including but not limited to individuals who identify as QT/BIPOC, those impacted by the child welfare/foster care systems, and public benefits recipients.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.