Volunteer Coordinator

Founded in 1988, Food & Friends provides medically-tailored meals, nutrition support, and friendship to people living with AIDS, cancer, and other life-challenging illnesses. Our team of sixty-five employees and thousands of volunteers delivers meals and hope to people living in the District of Columbia and multiple counties across Maryland and Virginia. There is no charge or income qualification for our services, which are rendered solely on the basis of medical need.

We seek a Volunteer Coordinator to work with volunteers assigned to deliver food and groceries to clients.  Reporting to the Volunteer Services Director, the Coordinator will:

•    serve as the Volunteer Services Department’s primary liaison to the Delivery Department;

•    recruit, schedule, and orient both individual and group delivery volunteers;

•    develop and maintain scheduling and tracking systems;

•    cultivate and manage relations with community partners and existing volunteers;

•    help organize client bags for volunteers;

•    address volunteer-related inquiries and complaints; and

•    assist with volunteer recognition and retention initiatives.

This is an outstanding opportunity for a customer-service oriented, logistically minded professional who enjoys working with the public and giving back to the community.  The schedule is Tuesday thru Saturday and requires working on-site.  

The successful candidate will have a BA/BS (or equivalent experience in a relevant field), and at least one year of relevant work or volunteer experience. Additional requirements include strong written/oral communication skills, superior organization skills, excellent time management, strong logistical problem-solving skills, and cultural competency to work with diverse populations. Physical requirements include the ability to lift up to 50 lbs., and the ability to push, pull, and walk.  Critical to success is the ability to work well under pressure, including the ability to accommodate sudden changes to volunteer scheduling and other workday plans. Must be willing to give public presentations and to work some holidays. Offer of employment contingent upon a pre-employment drug test.

Food & Friends provides a competitive salary and generous benefits, including medical, dental, disability, retirement plan, paid maternity/paternity leave, three weeks of paid leave for new hires; and weekly short Fridays. Food & Friends is Metro accessible and has free on-site parking.