Director of Community & Health Programs

About Us:

Lutheran Settlement House is part of a movement rooted in radical compassion and focused on making lasting, meaningful change in people’s lives and in our community. The voices of our clients guide our work, telling us what support they need and what needs to change in our city. Our staff shares deeply held values that make us a welcoming, responsive, and reliable safe haven for some of Philadelphia’s most vulnerable populations. We accompany our clients in times of crisis, we are catalysts for building community, and we joyfully celebrate the strength of those we serve.

Community and Health Programs:

The Community and Health Programs department consists of two main programs, the Center and the food pantry. The Center is a community center for older adults that focuses on building connections among older adults and their community, supporting health and wellness, and providing social service support and resource connection. This is achieved through a robust schedule of weekly activities and special events including arts, fitness, mindfulness, socialization, daily meals, and educational opportunities as well as through individualized services through health coaching and case management. The food pantry is available to anyone in the community, regardless of age, with an emphasis on healthy, fresh options, and client choice.

Scope of Position:

We are seeking a passionate and client driven leader with experience in working with older adults or community-based programs and supervising. The Community & Health Programs Director will develop and lead services that support older adults and individuals who are food insecure with a focus on creating a welcoming space for participants and supporting the local community in age and ability friendly initiatives. This position is ideal for someone who enjoys a variety in their day to day including program planning, staff development, and working directly with clients and volunteers.

Key Responsibilities:

Direct Service and Support:

• Oversee the delivery of Center and pantry services, ensuring clients receive impactful support based on their needs
• Cultivate and model a sense of community and learning culture among clients and staff
• Adjust programing to best support changing client needs, as necessary
• Develop and co-lead the Center’s Research Advisory Board and Senior Advisory Council
• Maintain and develop partnerships with community organizations and businesses in support of programs
• Support promotion and advertising efforts of programs
• Create and lead programming in alignment with agency mission, goals, and strategic plan
• Represent LSH at community events, donor meetings and events, and media opportunities, as needed
• Fulfill funding contract obligations, keeping appropriate records and maintaining consistent communication with funders
• Manage and track program budgets and spending
• Other related duties as assigned by supervisor

Supervisory Duties:

• Supervise and support Center and Pantry staff, fostering an environment of learning, growth, and excellence
• Ensure staff complete timely and accurate data collection

Qualifications:

• Bachelor's degree or 3 years of program management and supervisory experience
• Commit to completing Enhance Wellness program training within first 30-days of employment
• Commit to completing 40-hour Domestic Violence training within first 90-days of employment
• Basic knowledge of Microsoft Office (Word, Email, some Excel) and typing skills
• Strong written and oral communication skills
• Ability to work effectively with diverse groups
• Team-oriented mindset and willingness to seek assistance and support when needed
• Strong problem-solving skills

Benefits include:

• Our benefits include low cost medical, free dental and vision insurance, as well as agency-funded life and disability insurances.
• We offer 8-weeks paid parental leave for staff (eligible after one year of service) who give birth, adopt, or foster a new child in their home.
• Our paid time off package includes an annual 3-4 weeks of vacation, 12 days of paid sick time, and 5 personal days to use at your discretion.
• We observe 16 organization-wide holidays, and an early close on Fridays during the Summer.
• Our 401k retirement savings program offers a 1% match, and we offer pre-tax flexible spending accounts for health, travel, and dependent care.
• We value growth and learning, and offer trainings and conference participation whenever possible. We value the voices of our staff, and we offer mini-grants for staff to pilot new ideas in their work.
• We are offer flexibility for classes, internship possibilities within our organization, and the availability for social work licensure supervision.
• We understand that employees are people first and foremost, and are committed to an overall supportive and flexible organizational culture.
• Our work is critical but we know it’s not easy, so we aim to infuse joy wherever possible. Whether we are offering free yoga and exercise classes, ending all-staff meetings with Karaoke or Bingo, or committing steadfast to a snack-based meeting culture – we aim to balance the weight of our work with laughter and levity as often as we can.

LSH is committed to creating an inclusive experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or identity, we firmly believe that we serve our communities best when everyone feels free to be their most authentic self.

We value diversity and are committed to promoting it! We are an equal opportunity employer and applicants from all backgrounds are strongly encouraged to apply.