Operations Assistant

About us: Founded in 1989, Animal Place is one of the oldest and largest sanctuary and animal advocacy groups for farmed animals in the United States. As an animal rights organization, we promote the complete protection of farmed animals and a vegan lifestyle. If you are unfamiliar with Animal Place, visit our website before considering applying: www.animalplace.org. We are a team of compassionate, like-minded individuals dedicated to saving lives and making a difference for animals.

Hours: Full-time, Monday through Friday (limited evening & weekend help may be needed)

Salary: $22-24/hr depending on experience

Location: Hybrid (Grass Valley, CA - 3 days in office, 2 days remote)

Start Date: ASAP

Reports to: Development Director

Job Description: We are seeking a detail-oriented and proactive Operations Assistant with strong computer and technological competence to join our animal-loving team. This role will involve supporting various aspects of our operations, ensuring efficiency, and facilitating smooth workflows across departments. The ideal candidate will be collaborative, have strong communication skills, excellent organizational abilities, and a passion for problem-solving as well as a desire to help better the lives of farmed animals through nonprofit work.

Responsibilities & Duties

Development

• Pick up, process, and sort mail and donations from post office
• Enter donations into CRM (Virtuous) accurately and efficiently
• Import donations from third-party processors (Classy, Paypal, Venmo, Benevity, etc)
• Send acknowledgments through CRM
• Create and add appropriate queries and templates to CRM for acknowledgments
• Support Development Associate with donor communication
• Print out invoices for check donors
• Assist with pulling reports from the Virtuous CRM database.
• Assemble, mail out donor support or engagement packages as needed

Administrative

• Help answer the phone and interact with guests
• Manage day-to-day office operations, including maintaining office supplies, equipment, and facilities.
• Organize and liaise with vendors
• Ensure timely payments and renewals of third party services
• Manage organization and storage of documents.
• Oversee IT equipment and setup, including computers and printers.

Team Support

• Assist with onboarding and offboarding employee paperwork
• Scanning and organizing invoices and payments
• Help foster positive culture by organizing team-building activities, events, and trainings.
• Support project management efforts by tracking project progress, deadlines, and deliverables.
• Act as a point of contact for staff, addressing any concerns or needs related to business operations.

Programs

• Track and manage merchandise inventory
• Support team with events and volunteer communication, as needed

Desired Qualifications and Skills

• Nonprofit experience
• Familiarity with google suite, slack, asana
• Excellent writing and verbal communication
• Ability to work independently
• Accurate data entry skills
• Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
• Has a continuous improvement mindset, always looking for ways things can be done better. Suggests areas for improvement
• A strong belief in the mission of Animal Place and an understanding of the impacts of animal farming