Hiring: IT Implementation Associate

The Fair Food Standards Council (FFSC) is seeking an experienced and proactive IT Implementation Associate to join a team dedicated to a sustainable agricultural industry and the human rights of farmworkers. The IT Implementation Associate is primarily responsible for operationalizing the organization’s technological strategies in collaboration with the organization’s Systems Administrator, management, and tech team, including executing initiatives designed to build and enhance FFSC’s digital infrastructure, administrating IT systems, offering technical assistance to staff, and monitoring data security. The ideal candidate is detail-oriented, technically skilled, and committed to creating efficient technological solutions for our organization and fair working conditions for farmworkers.

About FFSC

The mission of FFSC is to monitor the development of a sustainable agricultural industry that advances the human rights of farmworkers, the long-term interests of growers, and the ethical supply chain concerns of retail food companies through implementation of the Fair Food Program (FFP), a unique worker-led, market-driven social responsibility program that emerged from the Coalition of Immokalee Workers’ successful Campaign for Fair Food. The FFP has been recognized by human rights experts as “the best workplace-monitoring program” in the US and “one of the great human rights success stories of our day.” To learn more, please see the FFSC’s annual report.

About the Role

The IT Implementation Associate can be a part-time or full-time employee based remotely within the United States, or an independent contractor based globally. Candidates with practical experience, including non-traditional educational backgrounds, are encouraged to apply.

Base compensation starts at $50,000 annually and increases commensurate with individuals’ experience and qualifications. Benefits include employer-paid medical, dental, and life insurance; 20 days of paid vacation and five days of paid sick time per year; parental leave policies; an employer-matched 401(k) plan; all federal holidays; organization-wide break the week between Christmas and New Years; and an optional two-month unpaid sabbatical once every three years.

Responsibilities

• • Manage user account creation, two-factor authentication (2FA), and access permissions;
  • Streamline onboarding and offboarding procedures for efficient system and software deployment;
  • Support automation initiatives related to FFSC’s programmatic work, including in field audit notes development; complaint investigation; drafting, review, and negotiation of compliance assessments; analysis of Participating Growers’ payroll systems; and record-keeping workflow and data administration optimization;
  • Assist in migrating organizational file storage from Dropbox to Google Workspace;
  • Serve as the initial contact for internal IT inquiries and basic support;
  • Liaise with external IT support providers for escalated issues;
  • Evaluate and minimize redundant software solutions, maximizing usage of Google Workspace tools;
  • Provide training to staff on effective use of productivity and communication software;
  • Implement and oversee ticketing systems for IT requests and broader organizational processes;
  • Assist with technological onboarding of new staff; and
  • Perform other related assignments as necessary.

Qualifications

• • Proficiency or familiarity with Google Workspace (Drive, Docs, Sheets, Calendar, Meet, Mail, etc.), Dropbox, Salesforce, Microsoft Excel, MySQL, and familiarity with automation platforms (Zapier or similar) is advantageous;
  • Strong analytical, organizational, and problem-solving skills;
  • Proven ability to work independently and manage remote responsibilities effectively;
  • Experience with Mac/Apple hardware and software administration;
  • Commitment to upholding stringent data security and confidentiality standards;
  • Demonstrated commitment to human rights.