Manager, Accreditation Program Effectiveness

Description

The purpose of this position is to manage planning and monitoring of accreditation unit activities to ensure overall effectiveness of unit policies, processes, and the delivery of accreditation products and services to the CAA, programs, and other external stakeholders.

Responsibilities

1. Develop, monitor, and manage accreditation project schedules, quality assurance, processes, and accreditation management software to ensure operational efficiency and timely 1) completion of unit projects, 2) delivery of accreditation products and services, and 3) submission of accreditation deliverables to external stakeholders.
2. Prepare reports related to program effectiveness using data analysis.
3. Manage accreditation fee invoicing processes and recordkeeping.
4. Manage on-site meetings, including volunteer travel logistics, housing, transportation.
5. Facilitate accreditation team meetings, meetings with other staff/ departments, volunteers, and external individuals.
6. Special projects, as assigned.

Qualifications

Knowledge Typically Acquired Through

• Bachelor’s degree or equivalent work experience
• Database management and administration experience
• Data analysis experience
• 3 to 5 years’ experience in project and/or program management in professional setting, preferably in accreditation
• Experience in communicating with higher education faculty and administration and/or members of professional associations preferred.

Skills

• Demonstrated project management abilities and knowledge of project management principles to initiate and manage multiple projects and prioritize workload.
• Technological experience in database management and administration, using an integrated systems approach
• Ability to communicate complex technical procedures and requirements, verbally and in writing
• Demonstrated proficiency using technology to organize and execute projects, presentations, and documents on a high level of detailed information
• Interact in a professional manner with ASHA staff, volunteer leaders, members, and consumers and communicate effectively to proactively influence the action of others, both orally and in writing, including presentations
• Independently identify and manage sensitive and confidential matters
• Analyze and provide creative solutions to resolving complex issues