Bail Disruptor

Job Purpose

Bail Disruptors are community-based advocates who work in local teams to identify people in need of bail assistance, post bail to secure their freedom, and provide pretrial support using The Bail Project’s Community Release with Support model.

In addition to these direct services, Bail Disruptors leverage local partnerships with other service providers, advocacy organizations, and community groups to expand resources for Bail Project clients and advance bail reform.

Bail Disruptors work closely with The Bail Project’s Support Hub on the implementation of advocacy and communications strategies to create systemic change that combats racial and economic disparities in the criminal legal system and eliminates cash bail and the need for bail funds, including our own.

Essential Duties:

Direct Bail Assistance

• Respond to referrals from public defenders, family members, and other sources using approved language and in accordance with Client Service Guide
• Complete research, conduct interviews with potential clients, and document needs and contacts to inform support plan
• Develop post-release support plans for clients and coordinate with partner organizations as needed
• Schedule case conferences with Operations Managers and other members of the Support Hub as needed, following the Bail Project’s protocols for complex cases
• Post bail for eligible clients (in person or virtually, depending on jurisdictional requirements); upload bail and bank receipts to the Google Drive
• File and process bail refunds

Client Support

• Provide court notifications, connect clients to social services and community resources based on identified needs, and arrange transportation to court and service appointments as needed
• Respond to ongoing requests from clients to support emerging needs and their return to court
• Contact clients who have missed court to help them return to court; work with counsel to contest clients’ bench warrants and bail forfeitures
• Identify clients interested in sharing their experience for advocacy purposes and work with the Communications Team to document these stories

Data Entry and Use

• Input client lead information and other client intake data into Salesforce (SF)
• Review weekly SF reports to identify data gaps and make improvements as needed
• Update court appearance outcomes, input future court dates, document disposed case outcomes and update refund / forfeiture information
• Document all service referrals and client advocacy activities in SF
• Use reports and dashboards in SF to ensure client services are meeting quality standards and to improve client outcomes

Partner Engagement

• Develop and maintain key partnerships within the community to meet the needs of our clients
• Develop and maintain productive relationships with community, local government, and other stakeholders to help advance TBP policy and advocacy goals at the site level
• Under the direction and supervision of the Operations Managers, seek out critical education opportunities for the local community to engage with the topic of money bail, and provide presentations on our work and our vision for the end of money bail.

Additional Duties As Assigned by Ops Manager

Position Results Description:

• All stakeholder requests receive a response within 48 business hours
• All communication with clients and advocacy supports are documented in SF
• All client pre-work, interview, support plan, etc are documented in SF prior to bail out
• All clients contacting staff about transportation assistance or court appearance coordination receive a timely response prior to their court date
• All post bail out data and initial client advocacy notes should be entered into SF within 36 business hours
• On a weekly basis, review and, if necessary, update data on court appearance outcomes, case dispositions and potential refunds for all clients. All clients who do not respond to automated text reminders for their court dates receive two phone call attempts prior to their court date
• All clients receive a phone call attempt the week after their case concludes to check in and see if there’s an interest in storytelling
• All client requests sent to a Twilio text number are either addressed or passed on to relevant staff within 24 business hours of sending
• Bail out a meaningful number of people per week based on operational site goal
• Regularly identify clients interested in sharing their experience for advocacy purposes and work with the Communications Team to document these stories
• All relevant data and finance information is expected to reconcile weekly or as directed by Ops Manager

Qualifications:

• You live in or near Jacksonville, FL (required)
• Demonstrates a commitment to racial and social justice and/or criminal legal reform (required)
• Deep ties to the local community preferred
• Relates to and effectively communicates with people from all economic, racial, age, ethnic, and social groups
• Takes responsibility for results, is self reflective and seeks out and considers feedback
• Experience in G suite, Microsoft Office or similar (required)
• Experience with entering client data and has skills in basic data analysis (or a willingness to learn); Salesforce experience a plus
• Committed to completing daily work in an accurate, timely, and consistent manner
• Comfortable implementing organizational procedures and making effective and timely decisions
• Generates alternative solutions to address client needs and work challenges
• This work requires the ability to work with people who have been directly impacted by the carceral system, including folks who have prior records.

We encourage individuals to apply even if they do not have all of the desired qualifications.

Hours:

• This is a full time position working 40 hours per week, requiring substantial in person work (actual distribution of hours may vary depending on site/jurisdictional need)

This position requires being able to drive to various locations in the local area. If you will be driving yourself, we require that you have insurance pursuant to applicable laws.

Currently all roles perform some or all of their work from home. The Bail Project will provide equipment to support work from home but staff must provide their own reliable internet access.

This is a full-time, in-unit, non- exempt position. The Bail Project offers benefit programs including competitive Health Insurance, Dental Insurance, Vision Insurance, Flexible Spending Account (FSA), Health Savings Account (HSA), Life Insurance, Supplemental Life Insurance, Disability Insurance, Employee Assistance Program, Paid Parental Leave, a generous Vacation and Sick Leave policy, and a 401(k) plan.

E-Verify Statement

The Bail Project utilizes the E-Verify in states where required by law. To learn more about E-Verify you can call 1-800-255-7688 or visit their website. E-Verify® is a registered trademark of the United States Department of Homeland Security.