Development Associate

Would you enjoy providing fundraising and administrative support for a mission-based, non-profit organization where your work will make a difference?

Zonta Foundation for Women seeks a permanent Development Associate who shares our passion to build a better world for women and girls.

Who you are:

You are a collaborative, organized individual with strong database and customer service skills. You possess excellent attention to detail and ensure a high level of accuracy in your work.

What you will focus on:

The Development Associate will support the Zonta Foundation for Women development team by providing customer support to members and donors from various parts of the world. This includes database entry/tracking, donor recognition, communications and correspondence and special projects. Core duties:

Development and Donor Management:

• • Enter new donor information into the donor database, ensuring accuracy and completeness.
  • Process donations, including entering transactions, generating receipts and reconciling records.
  • Prepare gift receipts, acknowledgement letters and other correspondence.
  • Maintain individual and other donor files in database and permanent files.
  • Support scheduling, preparations and logistics for internal and external development team meetings and events.
  • Assist in research on potential donors, prospects and funding opportunities.
  • Maintain detailed notes on donor interactions, as directed.
  • Perform general administrative duties associated with the development department such as but not limited to donor correspondence, returned mail processing, and supply inventory management.

Donor Stewardship and Recognition:

• • Implement donor recognition programs, including pin fulfillment and giving societies.
  • Prepare personalized thank you letters and impact reports.
  • Assist in organizing and executing donor appreciation events and annual mailings.
  • Collaborate on the creation and distribution of donor-facing materials.

Communications:

• • Serves as primary customer service representative managing the Foundation email inbox, supporting donor inquiries, and investigating questions.
  • Support review and update of website pages, forms, presentations and resources as requested.
  • Create and edit letters, certificates, and forms.

Other:

• Provide support for annual mailings, board meeting preparation and assistance, and convention, as needed.
• Other projects as assigned by the Development Manager.

What you will bring:

• Demonstrated competence in a data entry role with at least one year of database experience, Raisers’ Edge database is preferred.
• Customer service experience desired.
  • Association management/non-profit experience preferred.
  • Minimum associate degree required.
  • Excellent written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Proficiency in Microsoft Word and Excel.
  • Ability to work independently and collaboratively.
  • Ability to maintain confidentiality.
  • Ability to communicate effectively with members and volunteer leaders from various cultures and regions.

What we offer:

• • A team that genuinely cares for and discusses issues related to women and girls.
  • Ability to establish a personalized daily 7.5 hours work schedule with a start time between 7:00 am and 9:00 am. Note: some overtime hours are required based on priorities throughout the year.
  • Paid time off and holiday pay (11 paid holidays).
  • Generous health insurance benefits, 401K, and life and disability insurance.

Location (hybrid):

• • This position is located in Oak Brook, Illinois.
  • The staff works remotely three days a week and in-office a minimum of two days a week (Tuesday and Wednesday).
  • Additional in-office work is required for training and special meetings including orientation and onboarding.