Inside Account Executive

About TalkingPoints

TalkingPoints is an award-winning education technology non-profit organization with the mission to unlock the potential of low-income, underserved families to support their children’s learning by partnering with their children’s schools. We’re building a one-of-a-kind product in the market, a multilingual family engagement platform that connects families and teachers using human and artificial intelligence powered, two-way translated messages and personalized supports — eliminating language, time limitations, and know-how as barriers to school/family connection.

Millions of teachers and families are using TalkingPoints in their classrooms, schools and districts across the U.S. TalkingPoints works with key school district partners such as Seattle Public Schools, Boston Public Schools, Buffalo Public School, Wake County and NYC DOE. We have won awards from NYU, MIT, Google, Forbes and are backed by Google, Eric Schmidt, AT&T, Cisco, and Stanford University to name a few.

TalkingPoints is at a critical inflection point in the organization's growth. We continue to see exponential growth in both our user base and our own internal structure. It's an important time to join our team and build on our momentum and ability to support students and families during this critical time in which education equity gaps are more concerning than ever. Learn more.

Diversity: we celebrate it, we support it, and we thrive on it!

The Opportunity

As an Inside Account Executive, you will play a critical role in growing TalkingPoints’ footprint in K-12 school districts across the U.S. You'll be responsible for generating leads, managing inbound leads, qualifying opportunities, running virtual demos, and closing deals aligned with our mission to drive equity through communication. This is a highly collaborative role working alongside other Account Executives, Partner Success, and Marketing teams to help district leaders solve critical engagement challenges.

Your Responsibilities:

• Manage Inbound Leads: Quickly qualify and respond to inbound prospects, moving them efficiently through the sales funnel.
• Prospect and Generate Outbound Leads: Identify and reach out to new potential customers through email, phone, social media, and networking efforts to build a strong pipeline.
• Own the Full Sales Cycle: Lead prospects through discovery, product demonstration, proposal, negotiation, and close stages for small to mid-sized deals.
• Deliver Tailored Product Demonstrations: Conduct virtual demos that highlight product value, address customer pain points, and drive engagement.
• Build and Maintain Relationships: Develop strong, consultative relationships with district leaders and decision-makers to drive trust and long-term partnerships.
• Collaborate Cross-Functionally: Work closely with Partner Success, Marketing, and Product teams to ensure a seamless transition from sale to implementation and customer success.
• Meet and Exceed Revenue Targets: Consistently achieve or surpass monthly and quarterly sales goals and KPIs.
• Maintain CRM Accuracy: Keep Salesforce and other sales tools updated with accurate activity records, pipeline data, and opportunity status.
• Stay Informed on Product and Market: Maintain up-to-date knowledge of TalkingPoints’ features, benefits, and positioning, as well as trends and changes within the K-12 education market.
• Contribute to Process Improvement: Share insights, best practices, and feedback to improve team efficiency and the overall customer experience.

The base range for this role is $70,000 - $80,000. The actual base compensation may vary depending on factors such as experience, location, market conditions, education/training, and skill level, and does not include bonuses, other forms of compensation, or benefits.

Who You Are:

• You have 1-2 years experience in B2B sales focused on prospecting and new customer acquisition in a technology sales role.
• You’re experienced in closing sales contracts between $10,000 and $30,000 in annual recurring revenue.
• You have experience using Salesforce and managing an active pipeline of 40+ deals.
• You’re an excellent communicator and have the confidence to speak effectively with a range of school and district leaders as you introduce, demonstrate, and solve some of the key family engagement and communication issues in educational organizations.

Overall Fit With Our Org Culture - We Look for Team Members Who Are:

• User and mission-oriented: we are devoted to our mission with empathy towards the communities we serve.
• All-in together: we go above and beyond the job description, working together as a team.
• Agile & action-oriented: we get things done, knowing that our progress is urgent to our communities.
• Always Learning: we are always learning, with a growth mindset, to reach our full potential.
• Boldly Courageous: we take risks in order to achieve big things.
• Resourceful: We are creative, solution-oriented, and scrappy.