Nonprofit

Client Support Specialist@ nonprofit serving fragile babies

On-site, Work must be performed in or near Newton, MA
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  • Details

    Job Type:
    Full Time
    Start Date:
    June 2, 2025
    Application Deadline:
    June 2, 2025
    Education:
    2-Year Degree Required
    Experience Level:
    Entry level
    Compensation:
    USD $21 - $23 / hour
    Cause Areas:
    Children & Youth, Family, Health & Medicine, Hunger, Food Security, Women

    Description

    Join our purpose filled team and make a difference in the lives of babies and families who rely on donor milk for vital nutrition.

    This position accepts and fulfills orders from hospitals and from individuals for the medical resource of pasteurized human donor milk. This resource is vital to health and ensuring that each order is filled properly and in a timely manner is important. Are you ready to be part of making sure babies get what they need? You must be comfortable in a fast-paced environment, flexible with the changing needs of our clients and the organization, and have a roll up your sleeves and get it done attitude.

    Clear, calm, and positive communication via phone and email directly with both busy medical professionals and new families is key to success in this role. Excellent organizational skills and close attention to detail are essential.

    Computer skills are required. The role uses various software platforms including Quick Books, Outlook, Salesforce and Microsoft Excel to process orders for donor milk.

    Lastly, this role oversees management of and receiving shipments of materials including bottles, boxes, and box insulation. Must be comfortable working on your feet for a couple of hours every day and lifting up to 30lbs as part of preparing milk bottle shipments.

    Join our purpose filled team and make a difference in the lives of babies and families who rely on donor milk for vital nutrition.

    This position accepts and fulfills orders from hospitals and from individuals for the medical resource of pasteurized human donor milk. This resource is vital to health and ensuring that each order is filled properly and in a timely manner is important. Are you ready to be part of making sure babies get what they need? You must be comfortable in a fast-paced environment, flexible with the changing needs of our clients and the organization, and have a roll up your sleeves and get it done attitude.

    Clear, calm, and positive communication via phone and email directly with both busy medical professionals and new families is key to success in this role. Excellent organizational skills and close attention to detail are essential.

    Computer skills are required. The role uses various software platforms including Quick Books, Outlook…

    Benefits

      • 401(k) with employer match
      • Dental insurance
      • Health insurance
      • Paid time off
      • Vision insurance
      • 401(k) with employer match
      • Dental insurance
      • Health insurance
      • Paid time off
      • Vision insurance

    Location

    On-site
    377 Elliot St, Newton Upper Falls, MA 02464, USA

    How to Apply

    Please email your resume to Kylia@milkbankne.org and cc Deb@milkbankne.org. Thoughtful cover letters explaining your interest in this specific role highly encouraged.

    Please email your resume to Kylia@milkbankne.org and cc Deb@milkbankne.org. Thoughtful cover letters explaining your interest in this specific role highly encouraged.

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