Community Outreach Manager

Community Outreach Manager

Full-time, Hybrid based out of Toronto

Prevention Programs Department

Responsible Gambling Council (RGC) is seeking a dedicated and passionate Community Outreach Manager to support the implementation of strategic, cross-sector partnerships aimed at reducing and preventing gambling-related harm. Reporting to the Associate Director, Community Engagement and Partnerships, the Manager position is a crucial role in fostering productive, collaborative partnerships, driving capacity-building opportunities, and amplifying our organizational mission through innovative health promotion campaigns and initiatives.

You will be part of a supportive multidisciplinary team, while working closely with internal and external stakeholders to develop impactful prevention programming for identified target populations.

KEY RESPONSIBILITIES

Stakeholder Engagement (40%):

• Execution of stakeholder engagement tactics with community partners, non-profit organizations, mental health service providers, and other key groups involved in responsible gambling projects.
• Engage with target populations to raise awareness of gambling related harms and support capacity building initiatives within communities.
• Develop and maintain strategic and collaborative relationships with internal and external stakeholders.

Program Development and Implementation (30%):

• Work with internal and external partners to develop and execute program recommendations using data insights that drive education and awareness to target populations.
• Develop and implement prevention programming and innovative health promotion initiatives aimed to reduce gambling related harms.
• Work closely with our Marketing and Communications Department to develop program social marketing campaigns tailored for identified target populations.

Community Outreach, Education & Training (30%):

• Represent RGC at external community networks, committees, and industry forums, sharing our vision and strategic priorities while developing collaborative relationships.
• Support the preparation of content for facilitated presentations and workshops designed to engage diverse populations and audiences, ensuring that materials are inclusive, informative and accessible.
• Identify community development best practice and opportunities for enhanced engagement with harder to reach populations.

Administration:

• Prepare project plans, briefing documents and other comprehensive reports.
• Support the collection of data and insights for the provision of program funding activity reporting and evaluation.
• Manage program budget as assigned related to program/project delivery- includes budget allocations for project workplans; quotes/estimates; invoice processing.

QUALIFICATIONS

• Post-secondary diploma or degree in Human Services related field (ie. Community Development, Community Outreach, Social Services Worker), with at least 5 years of related work experience or an equivalent combination of education and/or experience.
• At least 5 years of experience in strategic community engagement, stakeholder management, community relations and/or health promotion or equivalent experience.
• Experience and/or knowledge of program development, implementation and evaluation an asset.
• Demonstrated experience working with priority populations and/or ethnocultural communities.
• Some travel within Ontario throughout the year.
• Valid class G Driver’s License.

SKILLS AND ABILITIES

• Ability work independently and collaboratively within a dynamic fast-paced environment.
• Strong organizational skills with ability to manage multiple priorities.
• Strong written communication skills- with ability to craft clear messaging and organization of information effectively for impact.
• Well-developed communication skills with proficiency in public speaking and presentations to various audiences.
• Interpersonal skills with demonstrated experience building and maintaining collaborative and strategic relationships with community, services providers and other community stakeholders.
• Experience with financial tracking including monitoring budget and expenses with maintenance of accurate records.
• Advanced skill using Microsoft 365; Collaboration and cloud tools (ie. Microsoft Teams, SharePoint, OneDrive).
• Demonstrated track record of a commitment to diversity, equity and inclusion through continuous development, modeling inclusive behaviors and proactively managing bias.

Annual salary range for this position is $65,000 - $82,000, commensurate with skills and experience, plus comprehensive benefits including virtual health care, personal and health care spending accounts and Group RRSP, and flexible work environment.

RGC operates in a hybrid work environment. The successful candidate will be expected to work in the Toronto office when needed.

RGC celebrates and values cultural diversity and is committed to attracting and retaining a diverse staff. We will honor your experiences, perspectives and unique identity. Together, our organization strives to create and maintain working environments that are inclusive, equitable and welcoming.

The Responsible Gambling Council is committed to providing an accessible recruitment process and workplace. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA).

Please note, successful candidates will be required to complete a background check, facilitated by a third-party screener.

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

Deadline for applications is June 22, 2025.