Event Operations Manager

JOB TITLE: Event Operations Manager

REPORTS TO: VP of Special Events and Donor Cultivation

FLSA STATUS: Full-Time, Exempt

Our Mission: To build and support mentoring relationships to ignite the biggest possible futures for youth.

Our Vision: All youth achieve their full potential

Our Values: Put Youth First; Engage with Empathy; Advance Diversity, Equity & Inclusion; Operate with Integrity; Invest in Learning & Innovation

As the nation's first and NYC's largest youth mentoring organization, Big Brothers Big Sisters of New York City (BBBS of NYC) connects generations of New Yorkers by matching a caring adult mentor, a Big, with a New York City youth, a Little. Through evidence-based, goal-centered, professionally supported programming, BBBS of NYC provides consistent support and guidance to matches that result in longer, stronger match relationships that advance young people's social-emotional development and academic progress across the five boroughs.

JOB SUMMARY:

Big Brothers Big Sisters of NYC is seeking a highly organized and proactive Special Events Coordinator to support the planning and execution of fundraising events, including the Young Professionals Committee (YPC) events and the Marathon/Half Marathon. This role is essential to the success of our special events team and will contribute to the organization’s mission by ensuring seamless event logistics, donor stewardship, and operational excellence.

KEY RESPONSIBILITIES:

• Plan and manage YPC fundraising events and the Marathon/Half Marathon, including budgeting, participant engagement, sponsorship solicitation, logistics, and post-event follow-up.
• Oversee vendor coordination and production schedules, including venue contracts, creative materials, catering, entertainment, and media.
• Manage event logistics such as auctions, signage, food and beverage, registration, volunteers, and talent.
• Collaborate with the CMO to develop and implement marketing strategies that enhance event visibility and appeal.
• Maintaining donor records in Raiser’s Edge and SharePoint.
• Assist with timely processing of gift acknowledgments and matching gifts in coordination with the Office of the CEO.
• Research and present potential donor prospects and industry stakeholders.
• Liaise with finance and the events team to generate invoices and update financial reports.
• Perform administrative duties including meeting preparation, calendar management, and credit card reconciliation.
• Maintain and organize event inventory and storage.
• Provide clerical and on-site support for all special events, including evenings and occasional weekends.
• Take on ad hoc projects and responsibilities as assigned.

JOB QUALIFICATIONS:

• 1–3 years of experience in event management or administrative support.
• Excellent written and verbal communication skills with strong attention to detail.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Growth mindset and commitment to the mission of Big Brothers Big Sisters of NYC.
• Strong data analysis and organizational skills.
• High level of accuracy and discretion when handling confidential information.
• Process-oriented with a continuous improvement mindset.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and collaboratively as part of a team.
• Willingness to work extended hours and weekends as needed.
• Team player with a proactive and professional demeanor.

REQUIREMENTS:

• Minimum 3 years of related experience.
• Detail-oriented individual with strong organizational skills.
• Ability to multi-task and navigate building procedures.
• Delivers exceptional customer service and communicates effectively with diverse stakeholders.
• Demonstrates excellent attention to detail and consistency aligned with BBBS of NYC’s values and standards.
• Lift and move items up to 50 lbs as needed.

COMPENSATION & BENEFITS:

• Salary Range: 52k- 65k annually
• Dental, Health, Vision Insurance
• 403b Retirement Plan
• Hybrid Work Schedule
• 14 Federal Holidays + Winter Office Closure
• Generous Vacation & Sick Time

How To Apply: Please apply with a cover letter and resume to Big Brothers Big Sisters of NYC’s career center.

Applications without a cover letter will NOT be reviewed.

Big Brothers Big Sisters of New York City is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Big Brothers Big Sisters of New York City does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at 212-686-2042 (phone, TTY, fax, email, etc.), or hrinfo@bigsnyc.org

Applicants with disabilities may contact our team via telephone, fax, email, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request accommodation at any time. Please contact Human Resources at 212-686-2042 (phone, TTY, fax, email, etc.), or hrinfo@bigsnyc.org